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Latest Posts by Richard Smith

October 10, 2013

FedEx Breaks Ground on New Temperature Controlled Facility at Memphis World Hub

FedEx Express announced today that it is beginning construction on a new state-of-the-art temperature controlled facility and heavyweight pickup and delivery operation at the FedEx Express World Hub in Memphis, TN. The 88,000 square-foot facility will interface directly with Memphis hub operations, providing greater efficiency for shipments transiting the FedEx Express network, as well as enhanced handling of customers’ cold chain shipments.

July 9, 2013

Direct Relief…When You Need It Most

FedEx and Direct Relief (formerly Direct Relief International) have a relationship that goes back more than 20 years.  From Hurricanes Katrina and Rita in 2005, to numerous tsunamis and floods in Asia, to the earthquake in Haiti in 2010; FedEx has worked closely with Direct Relief to deliver much-needed aid to disaster-affected areas both domestically and abroad.

October 8, 2012

When Peace of Mind is Your Highest Priority

I recently had the honor of introducing our founder and CEO, Frederick W. Smith, at the FedEx HealthCare Solutions Summit in New York City. In that introduction, I talked about the innovative spirit that has powered FedEx from its inception, and how the passionate curiosity of this business icon permeates the entire culture of the company.  In the beginning he asked that age-old question “What if…?”, and the world is a better place as a result.

April 19, 2012

FedEx Express Establishes Default Temperature Settings on the B777F

Most pharmaceuticals need to be stored and transported in one of two temperature ranges: Controlled Room Temperature (15-25°C) or Cold / Refrigerated (2-8°C). Typically the sophistication of the molecules used in the drug and/or stability of it drives the need for tighter temperature control (i.e., more refrigeration).

September 27, 2011

You Down With P-S-P? Yeah You Know Me! (Applying FedEx Principles in the Age of Access)

This is from a keynote address given at the Memphis PartnershipsInAction Dinner benefitting the Aga Khan Foundation, U.S.A. at the historic Peabody Hotel in downtown Memphis:The saying “may you live in interesting times” is said to be a Chinese curse, though its actual origin is still in dispute.  Regardless, we are certainly living in interesting times. We live in an age fueled by access, both virtual and physical, and it is changing our world in profound ways. 

August 1, 2011

The Impact of FedEx on the Healthcare and Life Sciences Industries

The FedEx strategy to better serve the needs of the healthcare industry were recently summed up in my blog, the “ABCs of HealthCare.”  Broken down, it is the: