FedEx Makes “Best Companies to Work for” List
Today FORTUNE announced its list of America’s 100 Best Companies to work for 2009, and I am very proud FedEx made the list for the 11th time in the past 12 years. We are the largest company (in terms of number of employees) to make the cut, so it’s an even greater honor—after all, the bigger the company, the more challenging it is to manage for excellence. In addition, scores for participating companies are partially based on the responses of several hundred of their own employees.
I’d like to give a big thanks to all our team members, particularly in difficult economic times, for achieving this recognition for FedEx. We can only exceed customer expectations if we have a great team delivering every day on our Purple Promise, which says “I will make every FedEx experience outstanding.” Our people are the public face of FedEx and, through our Purple culture, the ones who keep our reputation strong. Why does that matter? Studies show that strong cultures and good reputations deliver better financial results, beat the competition and cultivate more loyal customers. Essentially, culture and reputation have become powerful competitive differentials in the marketplace.
As always, we appreciate such recognition, but whether we receive the accolades or not, we’ll keep doing what we say we’ll do, raising our quality and service standards, and never being satisfied until every transaction is flawless. Thanks again, FedEx team! You are the ones who make it happen.