FedEx Custom Critical
FedEx Custom Critical is North America's largest time specific critical shipment carrier providing the fastest, door-to-door same-day and next-day delivery of urgent freight, valuable items and hazardous goods.
Founded in 1947 as Roberts Cartage; became an expedited carrier, Roberts Express, in 1980; was rebranded FedEx Custom Critical in 2000.
Virginia C. Albanese, President and CEO
Average Daily Volume
More than 800 shipments
Service throughout North America and internationally
24/7 availability (nights, weekends and holidays at no extra charge)
More than 1,500 team members
1-800-762-3787 or customer support at fedex.com
Exclusive use of over 1,300 vehicles in five sizes
Access to virtually every on-demand aircraft in North America
Logistics Management magazine: Quest for Quality Awards — “#1 Expedited Motor Carriers” (2013)
NASSTRAC: "Expedited Carrier of the Year" (2013)
More About FedEx Custom Critical
FedEx Custom Critical: North America
FedEx Custom Critical provides exclusive-use, door-to-door transportation service throughout the U.S., Canada and Mexico* – 24 hours a day, 365 days a year – for same-day shipping or overnight delivery of critical freight. When customers need it now, FedEx Custom Critical delivers – whether it's parts to keep a vital production line running, emergency generators to restore power after a storm, or a priceless piece of art that needs special handling.
*Service in Mexico provided by interline carriers.
FedEx Custom Critical: International
FedEx Custom Critical Air Expedite offers an array of solutions for international shipments, including exclusive-use charters and time-specific airfreight services. With Temp-Assure Air and Temp-Assure Validated Air services, sensitive shipments are transported in temperature-controlled cargo containers. Register for the FedEx Custom Critical Shipping Toolkit, schedule a shipment online or track your FedEx Custom Critical shipment.
Revised March 19, 2014