FedEx SmartPost

FedEx SmartPost specializes in the delivery of low-weight, less time-sensitive business-to-consumer packages, using the U.S. Postal Service for final delivery to residences. Through its network of 27 distribution hubs FedEx SmartPost provides delivery Monday through Saturday to all residential addresses in the U.S., including P.O. Boxes and APO/FPO military destinations.

Founded in 1998 as Parcel Direct, was rebranded FedEx SmartPost in 2004.

New Berlin, Wis.

Principal Officer 
Barbara Wallander, President and CEO

More than 7,500 employees

Average Daily Volume 
More than 1.8 million packages

Service Area
Service throughout the United States, Puerto Rico and U.S. Territories plus APO, FPO and DPO addresses

Operating Facilities 
27 distribution centers

Customer Service
1-888-505-3400 or customer support at

Revised September 18, 2014