Mission, Strategy, Values

Missionstrategy and values

FedEx Corporation will produce superior financial returns for its shareowners by providing high value-added logistics, transportation and related business services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its employees, partners and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest ethical and professional standards.


The unique FedEx operating strategy works seamlessly - and simultaneously - on three levels.

  • Compete collectively by standing as one brand worldwide and speaking with one voice.
  • Operate independently by focusing on our independent networks to meet distinct customer needs.
  • Manage collaboratively by working together to sustain loyal relationships with our workforce, customers and investors.


  • People: We value our people and promote diversity in our workplace and in our thinking.
  • Service: Our absolutely, positively spirit puts our customers at the heart of everything we do.
  • Innovation: We invent and inspire the services and technologies that improve the way we work and live.
  • Integrity: We manage our operations, finances and services with honesty, efficiency and reliability.
  • Responsibility: We champion safe and healthy environments for the communities in which we live and work.
  • Loyalty: We earn the respect and confidence of our FedEx people, customers and investors every day, in everything we do.
  • Safety: We operate safely to protect our employees, customers, infrastructure, and equipment.