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FedEx Companies Receive Top 2013 Quest for Quality Awards

August 8, 2013

MEMPHIS, Tenn., Aug. 8, 2013 – Six subsidiary companies of FedEx Corp. (NYSE:FDX) have been highly ranked by Logistics Management magazine readers in the 30th Annual Quest for Quality Awards. Four of the six FedEx companies were recognized as the best in five categories.

The 2013 ratings of FedEx companies among the Quest for Quality Awards are as follows:

Quest for Quality Category

FedEx Operating Company

Ranking

Air Express Carriers

FedEx Express

1

LTL Carriers, Multi-Regional

FedEx Freight

1

LTL Carriers, National LTL

FedEx Freight

1

Surface Package Carriers

FedEx Ground

2

Truckload Expedited Motor Carriers

FedEx Custom Critical

1

Freight Forwarders

FedEx Trade Networks

2

3PL Value-Added Warehouse & Distribution Operations

FedEx SupplyChain

1

3PL Transportation Management Solutions

FedEx SupplyChain

3

 

The awards provide the transportation industry with a measure of customer satisfaction and performance excellence among both carriers and third-party logistics (3PL) service providers.  More than 6,175 readers of Logistics Management magazine ranked carriers on the basis of five key criteria:  on-time performance, value, information technology, customer service, and equipment & operations.  The 3PL providers are rated on different criteria: carrier selection & negotiation, order fulfillment, transportation & distribution, inventory management, and logistics information systems.

“This recognition reflects the hard work, commitment and dedication of more than 300,000 FedEx team members around the world,” said Frederick W. Smith, chairman, president and chief executive officer, FedEx Corp.  “Every day they live the Purple Promise—to make every FedEx experience outstanding.”

The awards will be presented to representatives of winning companies at a gala celebration on Oct. 23 in Denver.  To learn more about the Logistics Management announcement and awards, go to logisticsmgmt.com.

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