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FedEx Companies Receive Top 2015 Quest for Quality Awards

September 15, 2015

MEMPHIS, TENN., Sept. 15, 2015 — Six subsidiary companies of FedEx Corp. (NYSE:FDX) have been highly ranked by Logistics Management magazine readers in the 32nd Annual Quest for Quality Awards.  The awards provide the transportation industry with a measure of customer satisfaction and performance excellence among both carriers and third-party logistics (3PL) service providers.

The 2015 ratings of FedEx companies among the Quest for Quality Awards are as follows:

Quest for Quality Category FedEx Operating Company Ranking
 Air Express Carriers FedEx Express 1
 LTL Carriers, National LTL FedEx Freight 1
 LTL Carriers, Multi-Regional FedEx Freight 2
Surface Package Carriers FedEx Ground 2
Expedited Motor Carriers FedEx Custom Critical 2
Freight Forwarders FedEx Trade Networks 3
3PL Value-Added Warehouse & Distribution Solutions FedEx SupplyChain 3
3PL Transportation Management Solutions FedEx SupplyChain 3

 

More than 6,175 readers of Logistics Management magazine ranked carriers on the basis of five key criteria:  on-time performance, value, information technology, customer service, and equipment & operations.  The 3PL providers are rated on different criteria: carrier selection & negotiation, order fulfillment, transportation & distribution, inventory management, and logistics information systems.

“Customers want to do business with companies that care about quality improvement.  FedEx has a quality-embedded culture that is driven by our people, talent and desire to continue improving the customer experience,” said­­ Patrick Fitzgerald, SVP Integrated Marketing & Communications, FedEx.

The awards will be presented to representatives of winning companies at a gala celebration on Sept. 29 in San Diego, Calif.  To learn more about the Logistics Management announcement and awards, go to logisticsmgmt.com.

 

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