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FedEx Companies Receive Top 2016 Quest for Quality Awards

FedEx Companies Honored by Logistics Management Magazine for Transportation Performance Excellence

September 27, 2016

MEMPHIS, Tenn., Sept. 27 2016—Six subsidiary companies of FedEx Corp. (NYSE: FDX) have been highly ranked by Logistics Management magazine readers in the 33rd Annual Quest for Quality Awards.  The awards provide the transportation industry with a measure of customer satisfaction and performance excellence among both carriers and third-party logistics (3PL) service providers.

The 2016 ratings of FedEx companies among the Quest for Quality Awards are as follows:

Quest For Quality Category FedEx Operating Company Ranking
Air Express Carriers FedEx Express 1
Surface Package CarriersFedEx Ground 1
LTL Carriers, National LTL FedEx Freight 1
LTL Carriers, Multi-Regional FedEx Freight 1
Expedited Motor Carriers FedEx Custom Critical 3
Airfreight Forwarders FedEx Trade Networks 5
3PL Value-Added Warehousing & Distribution Solutions FedEx SupplyChain 2
3PL Transportation Management Solutions FedEx SupplyChain 3

More than 4,725 readers of Logistics Management magazine ranked carriers on the basis of five key criteria:  on-time performance, value, information technology, customer service, and equipment and operations.  The 3PL providers are rated on different criteria: carrier selection and negotiation, order fulfillment, transportation & distribution, inventory management, and logistics information systems.

“Quality is a foundational part of the culture at FedEx,” said­­ Patrick Fitzgerald, FedEx SVP Integrated Marketing & Communications.  “Our desire to continuously enhance our customers’ experience drives us to make quality a cornerstone of everything we do.”

The awards were presented to representatives of winning companies at a gala celebration on September 27 in Orlando, Florida.  To learn more about the Logistics Management announcement and awards, go to:

http://www.logisticsmgmt.com/article/2016_quest_for_quality_winners_take_the_spotlight

 About FedEx Corp.

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services.  With annual revenues of $58 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 400,000 team members to remain “absolutely, positively” focused on safety, the highest ethical and professional standards and the needs of their customers and communities.

To learn more about how FedEx connects people and possibilities around the world, please visit about.fedex.com.

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