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Latest Posts by Ginny Troutt
December 11, 2008
During the holiday season I often hear stories about outstanding efforts our employees make on behalf of customers. When recognized for their effort, most say “I was just doing my job.” That reaction is understandable because a commitment to going above and beyond for our customers is simply what we do. What is not required or expected, but evident every day, are the numerous ways employees reach out to help one another as well as strangers.