FedEx Blog

FedEx Blog

Latest Posts by Thomas Jenkins

April 14, 2015

How We Overcame Cultural Inertia and Saved Millions

“Cultural Inertia”: The tendency for a group of people to cling to traditions and ways of thinking that have outlived their usefulness even when better ways are presented. Man, was this ever “us”. We still see evidence of this phenomenon on a fairly regular basis around Air Operations, but never was it as visible as