FedEx Blog

FedEx Blog

Diversity and Opportunity Underpin the Core of our IT Organization

December 30, 2014

Diversity is essential to our continued success in today’s ever-changing global marketplace. We value its role in helping us achieve exceptional service for our customers and rewarding opportunities for our employees. And that’s certainly the case in our Information Technology (IT) organization. Watch two of our great IT success stories below.


Heather Pape

As a programmer analyst on the Information Technology (IT) Field Systems and Support team, Heather Pape spends much of her time testing handheld scanners with facility personnel to ensure they’re ready for pickup and delivery contractors to use. Heather’s behind-the-scenes role is important to the success of the FedEx Ground operation, and ultimately, the customer experience. Heather says she loves helping deliver joy – in the form of IT support – during the company’s busiest time of the year. View Heather’s story below.



MaryJean Kancel

Now in her 20th year at FedEx, MaryJean Kancel is thriving in her role as programmer analyst advisor in the Information Technology (IT) Field Systems & Support organization. It’s an important job. She’s part of a select team that analyzes and develops package sortation systems at automated FedEx Ground facilities. MaryJean says she loves working for a world-class company, all the professional opportunities that have come her way and the job satisfaction, especially during the company’s busiest time of the year. She’s one of thousands of behind-the-scenes IT professionals who are helping FedEx deliver joy this holiday season. View MaryJean’s story below. 

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