FedEx Blog

FedEx Blog

FedEx Branded Phishing Email – We hear you!

April 8, 2013

For 40 years, FedEx has worked tirelessly to become one of the most trusted brands in the world. Sadly, we regularly witness and receive reports on cybercriminals exploiting the trusted FedEx brand to increase the likelihood someone will fall victim to a phishing email.

These phishing emails typically contain either a malicious attachment or a weaponized link embedded within an email message. Just one wrong click on either a malicious attachment or link could infect your system.

Some phishing emails also request information from a potential victim. Remember, FedEx does not send unsolicited emails to customers requesting information regarding packages, invoices, account numbers, passwords or personal information.

We have taken steps to reduce FedEx branded phishing campaigns by putting technologies in place to provide authenticity to our outbound emails and suppress more than 55 million phony FedEx emails from reaching would-be targets to date.  

However, one of our most effective tools in combating phishing attacks is you! Here are three steps you can take to avoid falling victim to a phishing campaign:

  1. Visit the FedEx Customer Protection Center, your online resource to learn more about fraud and FedEx branded phishing email. Learn how you can protect yourself from fraudulent online activity and the solutions FedEx has put in place to help protect you.
  2. Check out news alert items on the main page for specific information on active phishing campaigns.
  3. Report any suspected FedEx-branded phishing email by forwarding to These emails are analyzed by my team and directly aid our efforts to thwart phishing attempts.

FedEx strives to provide a safe, secure online environment for our customers. We appreciate your trust in the FedEx brand, and we value you as a customer.


    MayLyn says:

    I have had a horrible experiance with a fruad FedEx email. I got help through it and glad that it’s taken care of. FedEx is a company I can trust! Thank you

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