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FedEx Blog

FedEx Response to Haiti

January 15, 2010

The first details to emerge from Haiti after a 7.0 earthquake struck were devastating. Relief agencies estimated the toll could climb to more than 100,000 people. The capital city of Port-au-Prince was leveled. Infrastructure was severely damaged or destroyed.

Suddenly this small island country, one of the world’s poorest, was in desperate need of life-saving equipment and relief supplies. The FedEx Global Citizenship team responded immediately. Through our alliances with charitable organizations that work “on the ground” after a natural disaster, our team members drew up a plan of action and got to work.  Team members such as my colleague Lisa Daniel knew what to do.

Lisa has been with FedEx for 30 years and knows who to call to make things happen in a hurry. Her longstanding personal relationships with the leaders of the charities with which we work and with key people at FedEx make for quick work when we respond to disasters.

Like Lisa, the rest of our team members also knew what to do. That’s because natural disaster preparedness and response is a key part of the FedEx contribution to local communities all over the world. So how are we responding to the earthquake in Haiti?

As part of the first wave of efforts, 84 pallets of relief supplies will begin transportation on Friday from the U.S. to Haiti. FedEx will provide in-kind shipping from three U.S. points to Miami. Then the relief supplies will be moved into Haiti as soon as local airport conditions allow. FedEx will underwrite the cost of the transportation from Miami to Port-au-Prince, Haiti. Here are details of the initial FedEx shipments:

  • Water Missions International: 40 pallets weighing a total of 16,000 pounds will be flown from Charleston, SC to Miami. These are water purification systems that operate on solar power and each one is able to purify 10,000 gallons of water a day.
  • Heart to Heart International: 28 pallets of food, water, medical and shelter supplies will be flown from Kansas City, MO to Miami.
  • Direct Relief International: 16 pallets weighing a total of 16,000 pounds from Los Angeles to Miami. These pallets will contain medical supplies for hospitals and clinics. The value of these goods from Disaster Relief stands at $1.4 million.  

Operationally, FedEx Global Operations Control continues to monitor airport, airspace and Charter restrictions within Haiti. Right now there is still is uncertainty over the specific conditions at the Port-au-Prince airport and its capability to handle air traffic. As soon as conditions warrant, FedEx will review sending FedEx aircraft directly to Haiti.

Like other companies that have stepped up to the challenge of helping this devastated country, our coordinated response is the result of the expertise and commitment that team members bring to their jobs every day.

It’s times like this when a “special delivery” truly does mean the difference between life and death.


    Jason McGarr says:

    They need stuff to clear roads and fuel. They need communications. Money and food alone can’t fix the problem with out these things.

    Sid says:

    I’m extremely proud to work for a company that takes social responsibility very seriously. The devastation in Haiti is heart-breaking and only reinforces how grateful we need to be for what we have and at the same time, we should try to do what we can for our fellow human beings. One simple and easy way to help is by texting “HAITI” to 90999 – this will donate $10 to the RedCross and will appear as a charge on your cellphone bill. It works from US Cellphones only. The RedCross has already raised about $3M through this text message fundraising. Please spread the word!

    Lois Johnson says:

    My heart is so very sad for the people of Haiti, and it bring me great JOY to know I work for a company like Fedex that continues to step to the FRONT with support in times such as this. FEDEX DOES DELIVER THE PURPLE PROMISE WITH HEART!

    Norman Chance says:

    Shane, I just tried to call 1-800-Go-FedEX. We are trying airlift food from the Midwest Foodbank in Indianapolis to 20 churches in Haiti. If I understand this correctly, we can pay to truck the product to Miami, and FedEx will cover the cost to airlift to product from Miami to Haiti. Is this correct? IF so, what are the particulars, and how do I contact?

    Norman Chance
    Chance Aviation
    cell 317-501-6870.

    Jennifer says:

    It’s moments like these that I am proud to work for such a company. It’s one thing to provide money, it’s completely another to get directly involved in the process of helping bring relief to the people of Haiti in such a crisis.

    Nancy Marino says:

    I recieved an email from one of our long time customers. He called to make sure I thanked FedEx for our support for his country. He noted that I was not the least but surprised with our response, I explained, this is what we do, this is how we respond in a time of need and how we use our experienced, dedicated FedEx employees to best serve our Global community. So thank you once again, for doing what we do best and showing the Global community that FedEx truly cares. Once again, I am very proud
    As a side note, it took our customer 4 days, but he finally reached some of his family. Some are still missing.

    Paul Steeger says:

    Just wanted to extend my thanks and appreciation for the assistance the company is giving to the peopl of Haiti in their time of desparation. Having traveled in Haiti for over 20 years and into Port au Prince, I can only pray that my friends there are alive and well. Again thank you to a wonderful company.

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