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FedEx Ramp Manager Shares Her Journey from Homelessness to Hope

June 6, 2016

On any given night, more than 500,000 Americans find themselves homeless. Many people take for granted having enough to eat, a place to stay and adequate clothing to wear. It isn’t until you are without these things that you can begin to understand the pain that comes with it.

Ametruis Knox, a FedEx Express ramp manager who has been with the company for nearly 20 years, can relate to the hardships of homelessness. She was once homeless growing up in Philadelphia.

“A lot of people believe that homelessness is always associated with those who have substance abuse problems or are lazy and don’t want to work,” said Knox. “That’s actually very far from the truth. A lot us are really just one paycheck away from being homeless. There are a lot of different circumstances involved. It could be health related, and they couldn’t afford the cost of healthcare. It could be their house burned down. There are so many reasons out there.”

As a child, Knox and her mother found themselves homeless and hungry when Knox’s father lost his job. They stayed at a women and children’s shelter and got their meals from local churches whenever they could. A little over a month later, Knox and her family moved into an abandoned home with no running water, no heat and no functioning bathroom. Knox recalls getting water from a leaking fire hydrant down the street. They had to use the stove to heat what little water they had to keep themselves clean.

“I really wasn’t sure if things would get better,” Knox said. “I didn’t think it could get any worse. I experienced a lot of anger, anxiety and depression. I didn’t understand why we had to be homeless. I knew my father had lost his job, but I never thought we would be put out of the place we lived.”

It is always darkest before the dawn

Life knocked her down, but it didn’t keep Knox from getting back up. Determined to achieve success, she ran track in high school and earned a college scholarship. After one year of college, Knox  sacrificed her scholarship and returned home to take care of her mother who suffered from multiple sclerosis.

A few years later, Knox answered a newspaper ad for a customer service rep and was hired at a FedEx call center in Pennsylvania in 1997. She eventually made her way to Las Vegas and into a management training program with FedEx that would lead to a role as a ramp manager in Atlanta, a position she holds today. Knox is in charge of ramp agents, dangerous goods and material handlers.

“I never thought in a million years I would be here,” Knox said. “There was a lot of blood, sweat and tears, and it was a very long road. Someone believed in me along the way. That’s what I try to instill in my employees, to not give up and to keep going no matter what.”

Knox wasn’t always comfortable talking about her past. She felt shame for a long time and tried to forget that part of her life. Many years later, a FedEx co-worker unknowingly would help Knox face her past and use it for good.

“During our FedEx Cares campaign, a peer of mine approached me to help with Project Overcoat, a program designed to collect and distribute blankets and coats for the homeless,” Knox said. “I was somewhat reluctant at first, not sure if I wanted to open those old wounds, recall memories of my past and be involved with something that hit so close to home.”

After some hesitation, Knox agreed to participate. Her involvement led her to a women and children’s shelter where some of the coats that had been collected through the program were distributed to the homeless. While there, she saw something that caught her eye and touched a part of her past that she once tried to forget.

“I looked and saw a mother and child, and it brought tears to my eyes,” Knox said. “It was like seeing myself back in time. At that moment, I knew I had to speak up and not be ashamed any longer.”

A woman who at one time did not even want to think about her past would go on to serve as a spokesperson for Project Overcoat on TV in front of thousands of people. Knox appeared on the local FOX affiliate and told her story to encourage the people of Atlanta to donate coats and blankets. It also led her to speak at other homeless shelters and organizations, like Must Ministries, about her experience.

“FedEx helped me find my way and provided the opportunity to take care of myself and serve others who face what I faced as a child. If my story can help someone else, then I have lived my purpose.”


    Brad Ingram says:

    Such an inspiring story!

    krishan gopal singh rawat says:

    such a true story which inspire us. I t gives us courage not to fear of any circumstances which comes in our life. Be positive and good time is waiting for you

    Ametruis says:

    It does takes alot of courage to move forward and even more to share my story. I will remain positive and thank you for the positive words.

    Alice Morris Williams says:

    Very touching story I can relate to Ms. Knott story.I had to move out of my home after going through nasty divorce.Being homeless is not a joke.Never know until you go through it yourself.I STILL cry and ask why I had to go through such heartful time and had my grandson who I raised.I started working for FedEx a had to do what I HAD TO DO.

    Sal Patterson says:

    I just read your story posted by a friend of mine who work at Fedex. I retired from Fedex in Atlanta in 2007 after 25 years but try to keep in touch with friends still employed. Your story is so inspiring. Just keep winning young lady and thank you #fedex4life

    Lizzette says:

    There are so many circumstances like u said. It’s not always drugs.. I’m on assistance and still living from pay check to pay check.. The assistance that I’m getting goes by Gross income. Which is a couple thousand dollars higher than what I’m actually getting.. So I’m struggling every month to pay bills.. God bless you lady. Keep telling your story.. God gave you the increase to encourage others❤️❤️❤️

    Ametruis says:

    I’m honored that you felt it was inspiring. I hope to continue to inspire others.

    Ametruis says:

    I’m glad you were inspired! Thanks for your post.

    Mechelle Gray says:

    I knew Miss Knox, when she was at the NCQA station. She was such a laid back person, I thought she was a courier (she was actually a manager, at the time). When she transferred to the PM shift at the ramp, I knew she would be an awesome manager. Everyone speaks highly of her skills, patience and positive attitude. She’s not only a gorgeous woman on the outside, she’s a beautiful spirit inside as well. Thanks for such a great story and you deserve all this life, has in store for you. Love you girl.

    suzzette says:

    i was very inspired by her story i have worked with heer for 2 1/2 yrs and never knew her story till now. that just goes to show when God is with you you can come out of anything.

    Felicia Farmer says:

    Wow what an amazing story to share. This is what it is all about. Helping each other by telling our stories.

    Shaq says:

    You are truly a blessing and especially for others…To share your story is such and inspirational. In any factor is your belief. Without belief, there can be no successful outcome.

    Cindy Johnson says:

    I don’t know you personally, but after reading your story, I would be proud to work for you.

    Nannette Branigan says:

    Wonderful story!

    Traci Dumas says:

    Wow such an amazing story.I’ve had the pleasure of working with Ametrius at NCQA such a warm and caring person. You we’re their for me during a very difficult time. God knows who to put in your path. Thank you for being a friend. Love you!!! God bless you!

    L says:

    Great story and she was a great manager for us in Marietta!

    se7en zhong says:

    there so many such heartable story i pride of be a fedex

    Shuichi SATO says:

    A true story made me impressed.

    Ametruis says:

    Thank you for being impressed. I pray that it continues to make an impression on others. Take care.

    John says:

    This is such an inspirational and heart-warming story!

    Ametruis says:

    I’m glad it was inspiring to you and hope to continue to inspire others. Thank you for the nice words.

    suzzette says:

    your story was ver moving,keep up the great Job that you have done and is still doing God Bless you.

    Ambar Covarrubias says:

    Great story about our team members. Sometimes it is hard to see our coworkers as something other than that. Good to see these stories and shed light into what their drive, determination and success is fueld by. Bravo to Ametruis.

    Ametruis says:

    You are absolutely correct! You never know the person you are working with may have such an inspiring story or what they may have experienced in life. That’s why we should never take anyone for granted! Thanks for the kind words.

    Lindsey Reed says:

    God has a plan for each of us, and sometimes that plan is not always favorable.Your story is truly heart felt and insirational to all who have read it.Thank you for keeping Faith and God and not giving up.You are truly heaven sent.

    Kaye Cagle says:

    Beautiful story of a beautiful person. So meaningful.

    Ametruis says:

    Thank you for the kind words. Always remember beauty is from the inside and should always be displayed. I’m glad you appreciated the story.

    Stephanie Hudson says:

    A divine inspiration to all. Thank you for sharing.

    Ametruis says:

    I am glad you found the story inspiring. I hope to continue to inspire others and continue to help those in need.

    Brandon says:

    Thank you for sharing your story , very moving!

    Ametruis says:

    Thank you for viewing it! It wasn’t an easy thing for me to share, so I appreciate that you were moved by it.

    Ray Hand says:

    Outstanding individual. A role model for all to follow.

    Ametruis says:

    Thank you for believing I am an outstanding person!!! If another person is inspired to be a role model, I’ve done one of many jobs.

    Ricky Singleton says:

    Thanks for sharing. Never give up.

    Ametruis says:

    Although it was difficult for me to share, I appreciate your response to it! I will always keep moving forward and will remain positive.

    Jodi Day says:

    What a true definition of Leadership!! =) Outstanding story and very well done, thank you for posting.

    Ametruis says:

    Thank you for feeling my story was outstanding! I try to be a leader in not just my professional life, but personal as well. I hope I can continue to lead and inspire others. Thanks for the post.

    Larneice says:

    Hey Pooka

    Terry Benjamin says:

    Sometimes it’s easier to try and forget how hard it was because the memory is not a good one. The fact that you remember and use your story to help others is tremendous. Great story!

    Ametruis says:

    I was one of those who tried to forget and move on. But that’s not what helps and heal the pain. And you go through things in life to be an inspiration and help others so how selfish would that have been for me to never share?! Thank you so much for your post.

    Keivamae Sinclair says:

    This is a very inspiring testament of your most sensitive journey in your life, I wish you all the best in your future endeavors, I’m also very passionate about homelessness and what we as a community can to do assist. BLESS YOU…

    Erica Jennings says:

    This is a wonderful testimony! If you can help somebody then your living is not in vain. Keep up the great work!!

    Jessica Jamison says:

    Truly an inspiration to all!! Thank you for sharing.

    Julianna Bendickson says:

    I saw the FedEx Home Page and said, “OMG…..Ametruis Knox!?! I know her!”
    Ametruis, I was so delighted to read, and view, the story about you. Your willingness to open up and share your truth about the past, your hoping in, and working towards, a brighter future, and your loving spirit to share your time and experiences with others, in order to lift another up, is truly amazing.
    I know how hard it can be to share things we would rather forget, but in standing in our own truth, we not only heal ourselves, but touch others along the way.
    Bravo Zulu to you Ametruis!!!!!

    kim phillpotts says:

    beautiful story god continue to bless you and fed ex

    Veronica Postell says:

    Thanks for sharing your story and your willingness to reach out to others who are living your experience. Your truth will help many others do the same. God Bless you!!!

    Gwen Hobson says:

    This is a awesome inspiration for hope, one where challenging times are over come by never letting your past limit you. Thanks for your williness to share your story. Truly Amazing!

    Laura Spillane says:

    Very inspiring. Thank you for sharing. God Bless.

    Cynthia Lacey says:

    Thanks for sharing your warm, heartfelt story. God uses his people to give strength and courage to others. Thanks for letting Him use you. God bless!

    Clint Young says:

    Truly inspiring story of perseverance.

    Ken Waymon says:

    I had the pleasure of working with Armetrius in Atlanta and I always knew her heart was in the right place.
    ….God Bless You Armetrius…

    Oscar Mapue says:

    Thank you for caring for the poor and the homeless! Your life story will inspire so many people to keep on hoping and keeping the Faith! You brought back HUMANITY to mankind! God bless you! God bless FedEx!

    Carl Jackson says:

    An awesome story….

    YVONNE KELLY says:


    Nita Mckay says:

    Daily we look at the people around us, whether it be at work, church, or in our community, and we have not a clue of what they have experienced in this thing called life. You are the prime example of……..Sometimes you have to smile to keep from crying. God Bless!

    cinamin blanding says:

    This has hit very close to home with me. Your story is absolutely amazing. May you continue to be blessed and successful. It’s truly amazing to know such wonder hearts work for the same company as I.Thank you for sharing your story 🙂

    Lyn Grady says:

    Thank you Ametruis for sharing your story of inspiration, strength, and compassion for others. May you continue to shine brightly.

    Brent Kavanagh says:

    What a courageous woman. Thank-you for sharing your story. Very inspiring!

    Karen Roberts-Ashline says:

    Thank you for sharing your past with your FedEx family. Helps us all remember that at one point or another we all fall. It’s not about the fall is how you get back up, as you said your “That’s what drove you to where you are”. Stand tall, your past was a test, it’s your future that is the testament of those lessons.

    Gina Lloyd says:

    Very emotional testimony Ametrius. Maybe your words can help others gain the hope needed to overcome whatever obstacle they may be facing.


    Gladys Griffin says:

    Thank you for sharing your story. Am inspired.

    Manmeet Garcha says:

    It makes me cry. But very happy to see where you stand today and helping the ones who need your support. God bless you.

    Lois Burnett says:

    Thanks Ametruis for sharing your story. We are proud of you here at ALTR and your spirit of volunteerism.



    Beatrice Pan says:

    This is a touching and inspiring story. Thank you for sharing.

    Jonathan Maddela says:

    Very inspiring story! true grit right there!

    Jerri Gentry-Moore says:

    Ametrius, thanks for sharing! I knew when I first met you that you were a very genuine woman with a heart of gold! Your story is an inspiration to many and I’m happy you found your voice through volunteerism! So proud to call you my sister and peer.

    Sherri Stephens says:

    This story was very touchy for me, I can relate to her experiences. I lived in Atlanta Ga for years as a Sr. Service Agent working the FTYRT, FTYA and QFEA. What was so heartfelt about this video is in spite of what she’s been through she is willing to help others, so many get in positions and do not want to help others. I am an aspiring manager and want to Advance In Management, I would be like her giving back because someone had to help all of us. I always want the best for FedEx and want to help others.. Bravo to this young lady for being selfless, giving and so strong. I admire her for reaching out to others… Sherri Stephens 77169

    Claudette Turnbull-Oviahon says:

    Hello fellow FedExers. My FedEx Cares Campaign was also about homelessness so to see this Inspiring story just reaffirmed how connected we are & that we all need each other! A special blessing for you Ms Knox: Isaiah 43: 1-3 “Do not be afraid—I will save you. I have called you by name—you are mine. 2 When you pass through deep waters, I will be with you; your troubles will not overwhelm you. When you pass through fire, you will not be burned; the hard trials that come will not hurt you. 3 For I am the Lord your God,the holy God of Israel, who saves you. We always thank God first because He is Good all the time & all the time He is Good & we thank FedEx for the opportunities given to us! So, so proud of you!

    Kathy says:

    What a great story…brought tears to my eyes!

    Ursula Atkins says:

    Your story is so very inspiring. We should all be strong enough and willing to share what we consider to be dark parts of our past to uplift and encourage others. It is the testimony that gives other the courage to go on and succeed. I admire you for your courage. Great Story!

    Monique Jones says:

    Ametrius, thank you for sharing! Sometimes we never understand why we have to endure certain obstacles in our lives, but Look At You! You are paying it forward by inspiring others that they too can make it and overcome. I am so proud of you and honored to have you as a part of our FedEx Family. One Love … Mo

    Rod Melvin says:

    Ametruis, what a great story! I am so proud you are a part of our Mgmt. team at the ATL ramp. You are a fine Leader and I see great things in your future. You will NEVER be homeless again! You ARE home!

    Natalie Compas says:

    Thank you for sharing your beautiful, and heartfelt story Mrs. Knox. You have no idea how much your decision to share this has affected so many other FedEx team members. Continue to give back and inspire others!

    Sharon Starr Glenn says:

    You are inspiring and strong.
    Reminds me to save little and give a lot more.

    Thank you.

    Jeff Wise says:

    Ametruis,very inspiring depiction of the heart of a lioness. Would love to have you on the FedEx Cares Atlanta Team. Contact me.

    Sharon Beasley says:

    Your story has inspired so many. Thank you and keep sharing.

    Sherri Cureton says:

    This story brought tears. Thank you for sharing such a private part of your life. It is inspiring to so many to know you can make it, even with the adversities life hands us. Your message to never give up is a strong one. Bless you!

    Chan Robinson says:

    I have been at FedEx for 30 years and for the most part it was male dominate. But the past decade or so Women have become the most outspoken leaders I have ever seen. Your story is a strong testament to what we can accomplish no matter what. Keep encouraging the masses. If you can change one mind then you have changed millions. Bravo Zulu to you!

    Rose Booker says:

    Your story is not only a testament, but a ministry of hope for others in ways beyond our knowing.

    Keep on representing and being a beacon to encourage others who may be in need.

    Erica D. Tiberio says:

    Ms. Knox, I worked with you at SEGRC. You started a year before me. I was reading your story & I said “Oh My God!, I worked with her! I am so proud of you & your accomplishments! You give hope & purpose to those with similar stories. I wish you all the happiness in the world! Keep up the good work! God Bless! Sincerely, Erica/PRIA

    Nicolas McLester says:

    Great job Ametruis. Keep up the good work!!

    Shadirah Bussey says:

    Wow I really needed to see this because I am currently going through the same thing while still trying to uphold my position at FedEx. This was really inspiring and uplifting. Thank you for sharing Ametruis!!!

    Robin Mc neil says:

    Sometimes our past will help guide our future. Your story is so true to so many others and is inspiring and TRUE. You have given me inspiration to continue on this journey… Thank you!! MAy God continue to Bless YOU, Robin/MEM HUB

    Derek JOnes says:

    This is just something else to make us admire your giving. I personally know of a few people have said that you have been helpful to them in their careers. You are something else. Thanks for sharing

    Kathryn B.Mitchell says:

    It is inspiring to see someone who went through such hardships,as a child, and grown into such an amazing adult. You have a kind, and generous heart,and you are an amazing person, with a beautiful spirit. It is a pleasure knowing you. Do not ever change. Sincerely, KEB

    Mischelle says:

    When I read some of the comments written I hear a familiar theme “This story inspired me (them).” My hope for all able-bodied people in the world is “Don’t just allow stories like this to inspire you, but take timeout to reflect on your life, and then look deep inside yourself and allow the person that you need to become inspire you.” Sometimes we get lost in translation and forget that “We’re not on this earth to serve ourselves, but to serve others….and this is suppose to become natural to us…just like breathing air” (May You Be Blessed.

    Artis Jefferson says:

    This is the real testimony in her testimony! God’s wish for us is to “serve others”… Too many people got it twisted. Thanks for your comment…

    Elizabeth Magu says:

    This is such an inspiring story . . . thank you for sharing. You have given hope to many. Indeed nothing is impossible for anyone at FedEx, the sky is the limit.

    Demetira Ingram says:

    Ametruis such a beautiful story! This
    has really touch me.

    jessey says:

    very inspiring story! reminds us how lucky we are indeed.. definitely morale-boosting when one is feeling down. blessings to everyone! (:

    Jayant Dhir says:

    Very True Story..

    Anonymous says:

    What a wonderful testimony. Imagine how it will inspire others. Thank you for sharing your story.

    Nayron Gomes says:

    First of all, I’m very happy to see Ametruis’s superation story. This story shows us how it is important to believe in God and in another people.

    God bless you.

    (Portuguese/Translate)Primeiro de tudo , eu estou muito feliz de ver história superação da Ametruis . Esta história nos mostra como é importante acreditar em Deus e em outras pessoas.

    Deus te abençoe.

    Kierra H says:

    My heart felt her pain because I have also been in that situation before. Nothing is impossible, just keep your head held high and stay as positive as possible!

    Pipersburgh says:

    Ametruis – Keep telling your story and inspiring others to use their past to fuel their future. I’ll make sure to past this along to my team as well – we never know what/who will inspire us to keep pushing forward.

    joseph talbot says:

    In french we say “BRAVO MADAME” for your COURAGE

    Rhonda Faison says:

    I salute your courage. Continue to help and inspire others and you will continued to be blessed!

    Carrye Lake says:

    This is truly a touching story. Very moving and motivating. You are exemplary and an inspiration to us all!

    Shannon Fitzpatrick says:

    Thanks for sharing your inspiring story!

    Ametruis, you are a True Testament of beating the odds!!! Continue to shine your light in FedEx and the Community! Outstanding Article!

    Bevy says:

    This has hit very close to home with me& This story brought tears. God Bless you always, what happens in heaven, will be done on earth.

    Helen Brooks says:

    Inspiring! Your test is truly your testimony #blessing!

    Steve Greenidge says:

    BRAVO! You are truly a Blessing to those working around you. Thanks for sharing.

    Tanya Monroe says:

    Amazing Story and so Inspiring! #shareitsinspiresothers

    Jessica Witherspoon says:

    Great story, its so nice to see happy endings! God Bless

    Nekole says:

    FedEx cares and it feels good to know that there are those like myself who know the struggle and also know we must choose better… Im new to FedEx but I want to gather the strength to tell my story someday also. Thanks for sharing your story!

    Melissa Bobo says:

    What a blessing to see someone giving back. Some times God gives us storms only to make us a better person or to bring us closer to him. (Weathering the storm)

    Sandra says:

    Very inspiring!

    Cheryl Williams says:

    Well done, Ametrius in helping others, you have healed the wounds of your own past which is the greatest gift you can give yourself. Continue to help and inspire and you will continue to heal. Again, well done, God bless you and thank you.#healing

    Debora B. Daniels says:

    This is such a positive story. Thanks for sharing. God blesses us to be a blessing to others. May He continue to bless you as you share with others who are less fortunate.

    Toni says:

    I am moved and inspired from hearing and reading this how can we help you help others with your Project Overcoat.

    L'Vetrious says:

    Ms. Knox, I thank you for your testimony.. Now I know I can continue to stride forward with no regrets on my past.. I am proud of you for conquering your own self demons, so people like me can bath and share with you your glory.. When people look at me they see a pretty face.. As the saying going I’m glad I don’t look like what I’m going through and went through.. My heart extend the love of God to you.. Please continue your journey of inspiring..

    Karen Stull says:

    Your story brought me to tears. I admire your strength and resolve in sharing your struggle and ultimate success. You stand as a role model for others – not just the homeless. I believe we should all serve one another to make this world a better and safer place for everyone. Thanks so much for sharing.

    Celeste Massey says:

    Ms. Knox I am moved by your story. I know you didn’t understand then when times were unbearable but God is a faithful GOD. and everything is for a reason. Your story really blessed me. I am happy you shared your story. Keep moving forward and inspiring others to NEVER GIVE UP!!

    Blessing sent our way!!

    Misael says:

    Great story! Left me speechless.

    Anonymous says:

    Wow, great article Tim

    Terence Copping says:

    It must have taken a lot of courage to allow your story to be told. We appreciate you sharing it with us. It has made us pause to think about the blessings we have in life and how we must re-double our efforts to help those that may need some assistance.

    Have a wonderful day.




    Gary Tsang says:

    Amazing article and story. Thanks for sharing this!

    Zeigler says:

    Thank you for sharing your story. I just started with FedEx and I am very grateful to be here. My companion transitioned leaving me a single mother. When I first started with FedEx I was working three jobs only seeing my child once a week. I can now survive on two jobs. I will stay the course just as you did. Once again thank you for inspiring me.

    Barbara Tysz says:

    You are a most amazing woman. Thank you for sharing your story and encouraging others. I know it must have been a struggle to take care of your mom instead of college, but you did the right thing caring for her. Take care.

    Ronnie Burris says:

    This story gives me the chills. Very proud of you to not quit!



    Alex Agosto says:

    I have to say that working under Ametruis Knox at NCQ would have to be one of the best experiences working at FedEx. Always leading from front she was always found ways for me to improve as a courier. So today as I say goodbye to FedEx after 13 years, I will be taking with me, among other great experiences, those professional lessons instilled by Ametruis. May the power of positivity continue to shine it’s light through you. Many Blessings!

    Michele says:

    Hi Ametrius! You Rock! Thanks for sharing your story. When I received my first FedEx paycheck for $214 in January, 1984, that was the largest sum of money I’d had yet to see with my name on it. I endured 3 months of homelessness in college, squatting in an abandoned dorm room and couch surfing with friends. Many women and girls from middle and upper middle class families endure homelessness as a result of fleeing from domestic violence. Once I got my first paycheck from FedEx, I knew I would never be hungry again!

    Q. Todd says:

    U know what?!? Such an awesome woman and role model. Very proud of Ametrius!

    Sharon Brooks-Taylor says:

    Ametrious, Thanks for sharing your story…it just goes to show that you never know another person’s journey. Many blessings to you as you continue to give others hope.

    Regi says:

    Wow AOK, I had no idea. Your story is very moving and inspiring. Keep doing what you do. Much love.

    Kee says:

    Two thumbs up

    Aneesah says:

    Such a class act you are. I am thinking back to elementary school and you were always such a bright person and friend. God bless you girl!

    Elizabeth Muckler says:

    So proud to have you at our company! What an inspirational story. Thank you sharing and making a difference.

    Aunt linda says:

    I will never for get the day you said l want to be just like you when l group. I said no better. And you are love you much

    Ciara Adams says:

    Nobody knows where they might end up.I truly enjoyed reading your inspiring life experiences. Keep that drive and motivation to keep pressing on and staying focused. You over came and the best is yet to come.Continue working and helping those in need, it takes you places you may have never ever imagined .

    CP says:

    I love hearing how people have made something of themselves even though they had very little help or just were unfortunate enough to get some hard knocks in life. My story is similar and I am always happy to hear others who didn’t give up. Pass it on as often as you can to encourage others. 🙂

    sara bravo says:

    Ms. Knox I applaud u, your efforts and your determinations, not only that but for having the common sense in all this. You did not victimize yourself, used it as an excuse to do bad things but somehow you use it as getting strenght to keep on and better yourself and not even that you never put yourself first and forgot about your mom or forgot where you been and where you came from neither you hid it on the contrary you openly talked about it and use it to give hope to other homeless people. I wish you all the best. Thanks for everything you have been doing.

    Jose says:

    I never thought in a million years I would be here,” Knox said. “There was a lot of blood, sweat and tears, and it was a very long road. Someone believed in me along the way. That’s what I try to instill in my employees, to not give up and to keep going no matter what.” this was the best part!! Loved it.

    Tyrone Swift Sr. says:

    I can truly relate to this homeless case/experience. I’m a native of Illinois whose family moved to Memphis in 1982, and with my parent’s marriage break up; my mom, sister, and I found ourselves homeless on the streets of Memphis for a while, but through the grace of God, and people that were willing to help us we all survived, and in a process of time were able to rebuild our lives, and prosper.

    I never forgot those days with walking the streets of Memphis sleeping behind daycares, and on church steps; long walks looking for money/food to eat, etc.

    I started working at Memphis FedEx Hub in 1984 {current}, and shortly after started Church Community Outreach Programs to help, and aid those who are/have also experienced homelessness.

    Lorina Shareef says:

    Very inspiring experience .Well done for your achievements.

    Joe Neely, Jr. says:

    Wow, what an amazing journey Ametruis. I never got to know you, but I always knew there was something special about you.

    Congrats to you on your success and more importantly, your courage to share the story of your journey. It’s very inspiring.

    Wishing you the very best.

    Joe Neely

    Punam Singh says:

    God bless!


    This story brought a tear to my eyes, and very proud of having a person like Ms. Knox working for FedEx.

    Jerry Page says:

    You have a great story and by sharing it, I know you are helping others.

    Claire Mohr says:

    It is an honor to hear this story that was bravely shared. It is those who have courage to embrace their past, or present no matter what that make our world and work place better.
    Ametruis, your resilience is beautiful. Thank you so much for sharing!!

    Felecia Johnson says:

    This story exemplifies that anybody can rise above any situation…this story brought tears to my eyes…you are truly a soldier….and you didn’t fall victim to your situation …you rose above it…Congrats and thanks for sharing…

    Declan Hogan says:

    this woman is a true inspiration for other people showing that no matter how low your life can get you can always pick yourself up & inspire others to follow in her footsteps. well done.

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