FedEx Blog

FedEx Blog

Intelligent Access

June 3, 2009

Access is how we all plug into the world. Whether you’re collaborating across continents or making a purchase from your cell phone, Access makes these exchanges possible. Access and the connections it enables are essential resources. The good news is Access is not only a renewable resource, but an ever-expanding one as well. As Access expands it must be matched by smarter Access — or “Intelligent Access” as we’ve come to call it.

Intelligent Access is harnessing and managing the flood of information that accompanies the products, goods and services that shape our world. It means making smarter choices and more efficient connections, which result in more sustainable outcomes. I’ve heard that the average person today gets more information in one week’s worth of The New York Times than a person in the 18th century encountered in a lifetime. With more and more information piling up around us, it’s clear the question is no longer about who has the most Access, but who uses it most intelligently.

The concept of Intelligent Access came out of a research report we commissioned from the nonprofit institute SRI International. FedEx has been working with SRI to study the reach and effects of Access since 2006.

The lines between new technologies like social networks and hard infrastructure are blurring as rapid advances in Access change the way people live their lives and run their businesses. We live in a world where it’s not unusual for a California-based company, with little more than a good idea, to partner with a provider in China to churn out cutting-edge products. This sort of re-imagined supply chain is possible thanks to the unprecedented level of Access we have today — and our capacity to apply it more intelligently.

We strive to make smart connections like this possible across and within borders by helping individual countries become better connected. In Mexico, for instance, FedEx opened a hub last fall in San Luis Potosí. In the heart of Mexico’s “Golden Triangle,” this hub is ideally located in the area’s major commercial and industrial center. We’re providing our customers across the country with a new way to connect, and in some cases, a better way to do business. Mexico’s express shipping market is projected to grow to $1.5 billion in the next 10 years. When we deliver this level of Access to our customers, we give them the smart connections they need. This is Intelligent Access.

The upcoming issue of Access Review magazine further explores the ideas and issues surrounding Intelligent Access.
You can sign up to receive a complimentary copy by clicking here. I hope you enjoy it, and I welcome your feedback.


    Mr Ricky Leigh says:

    Thank You Very Much. Mr Leigh.

    Briana Gargurevich says:

    Hi, my name is Briana Gargurevich and I currently competed in the regional company of the year competition in Rio de Janeiro Brazil. Our company won the FedEx access award and honestly when reading this I was intrigued with the Access Ecuador can have. As a primary source of the physical and even informational access Ecuador possess I truly believe it is sort of unrealistic to believe that for example overnight shipping could exist in my country. I am aware that for example Apple has cut edges to actually fulfill customer expectations, however, the countries of the partnership are extremely globalized. The question I have is, HOW CAN WE OBTAIN THE PHYSICAL ACCESS we need. Ecuador is a very rich country. When you think of the possible companies that can be constructed you think of Ecuador. Truly my country has much potential. As a small company, with low capital, we were able to build jobs and even take advantage of the small amount of physical access we have. FedEx barely even exists in Ecuador. I have some really good ideas to truly combine physical and informational Access in my country. These ideas could help FedEx be more profitable and even help Ecuador internationalize less and globalize more. I believe it is something that does not exist. However, I also do not know how realistic it is. Because of scarce resources I possess, I am not able to verify the effectiveness of this possibility. I believe it could really usher the entire world into a more technological development.

    Matt Davies says:


    Thank you for your feedback and what you have said is well stated and understood… Like many countries in Latin America, Ecuador is a developing country and one that will continue to present opportunities as the economy matures. FedEx as an organization, is investing in Latin America with the goal of opening up access throughout the region. Ecuador is certainly a country that FedEx expects to grow and develop and whilst this may take some time, we believe that the investments in the region will help support this. Currently FedEx in Ecuador exports a large number of flowers and this has proven to be a very successful product. I think with people as passionate about their country as you are, that the future of Ecuador is going to be very positive and believe that FedEx will be part of this

    Warmest regards

    Matthew Davies

Post a Comment

You may also like: