FedEx Response to Nepal Earthquake
Please watch this space as we will post updates as they become available.
June 8, 2015
Volunteer account of the FedEx relief flights for Nepal earthquake victims
*Delhi-based Samrat Ghatraj, an Engineer with FedEx Express, volunteered to assist with ground operations for the Nepal relief flights. Here is his story, in his own words:
I volunteered to go to Kathmandu because of my ramp experience and my familiarity with the Nepali language.
Since I wasn’t really sure if the hotels I saw online were still standing or not, I thought it best to reach there and then look for a place to stay.
Just the will to go and work was certain – nothing else was, really.
Day 1 Charter: It appeared to be quite a chaotic situation at the airport, where we could not expect a straight confirmation for our requirements from local staff. They had a huge number of flights to handle with shortage of manpower and equipment.
Fortunately, the US Air Force team helped us with the aircraft work. They were actually there to work the USAF flights, but were making a huge difference there by helping out with other cargo flights too.
They had their own equipment – high loaders, tugs, forklifts and manpower. They were living inside the airport, had brought in their own supplies too.
As we were unloading the cargo we had a glitch; the high loader stopped working when we had just one pallet to remove from the lower forward belly of the aircraft.
About an hour of tinkering by the USAF team, and the local intelligentsia delivered no results. We then did what we always do – improvise. The aircraft was pushed a little towards the rear, then another high loader was used to remove the remaining pallet.
The whole day had seen a few mild tremors. Instead of in a hotel with cracked walls, I stayed the night with a family I knew. It was scary, because they would not sleep after what they had been through.
Day 2 Charter: The handling agent at the airport had never dealt with cargo before so he had no idea about cargo procedures and about pallet stacks. I was able to get a small amount of help from the local teams to gather some pallets in the afternoon.
Just with the last pallet remaining inside on the main deck, there was a huge storm and again the people were scared that the ground would shake. The short burst of rain came in so fast, that we had to close the cargo door, soaking ourselves. As the engineer, Andy Brown, put it – “That was a whole new level of wet!”
Second Earthquake: On the day I was to return home to Delhi, the second big earthquake hit. It was quite a terrible experience, but I was prepared mentally for it. People running all around, and utter chaos prevailed. Even then, the cries and screams of people tend to lock you up before you realize what’s going on.
I ran as fast as I could to an open area, and then to the FedEx office where the staff had assembled outside. I was constantly sending out messages to my wife so that she would be informed of my whereabouts if I got lost.
The airport was then closed for runway inspection, but after a few hours delay I eventually got back to Delhi.
I am very proud of the fact that FedEx did all possible to make this happen. This only strengthens the belief that we are really good at innovating and delivering the best to our customers; and we are always thinking about ways to make the world a better place.
May 8, 2015
178,000 Pounds of Relief on the Way
The FedEx wide-body charter flight bound for Nepal took wing tonight at 9:25pm local Memphis time on the first leg of its journey.
For a high-resolution download of this infographic, go to our Media Downloads page: https://about.van.fedex.com/media-downloads
Between the two charter flights, the supplies will positively impact thousands of lives.
- 118,771 lbs. (165 skids) of supplies valued at almost $15M
- 12 on-the ground organizations will receive life-saving medicines and medical supplies
- Prescription medicines contained in the shipments are enough to treat nearly 210,000 people for one month
- Included are tents for maternity care and women’s health and infant supplies—enough to help deliver 5,000 healthy babies
- More than 6,200,000 defined daily doses of medication
- Medical resources include prescription medicines, IV solutions, anti-infective agents, gloves, nutritional products, wound care supplies, and equipment
- 35,000 lbs. (56 pallets) of supplies valued at more than $350,000
- Mobile, tented medical clinic stocked with sufficient medicines and supplies to treat 10,000 patients for 3 months
- Hygiene kits for about 3,800 people for 2 weeks
- Enough meals to serve up to 1,700 people 3 meals a day for a month
- 3,600 Sawyer Water Filters providing about 750,000 gallons of drinking water a day
- Tents and blankets for at least 120 people
- 25,000 lbs. of water supplies valued at more than $125,000
- 12 large Living Water Treatment Systems, 37 potable water chlorinators and 12 large water tanks
- Generators and solar panels to help power the water systems
- Combined, these systems will provide a million gallons of fresh water every day—enough for up to 430,000 people per day.
- According to the U.N., a single dollar invested in water supply and sanitation can provide an economic return of up to 34 times, depending on the region.
May 7, 2015
One Nepal Charter Flight Grows to Two
As FedEx collaborated during the past week with the three primary relief organizations filling our charter flight, everyone realized there was more freight than space. Direct Relief, Heart to Heart International, and Water Missions have jointly gathered enough relief supplies to fill two wide-body airplanes.
FedEx has committed to flying it all. Today, FedEx and the relief teams are working through a flurry of last-minute logistics. We’re gathering freight in two locations: Memphis World Hub and Dubai, U.A.E.
Charter Flight 1. On the evening of Friday, May 8, FedEx will fully load a plane in Memphis and take off for Dubai. All relief supplies will then be in the same place. Teams on the ground will prioritize the most-anticipated shipments and the plane will quickly turn around and head into Kathmandu. Relief teams are standing by to receive the much-needed aid supplies.
Charter Flight 2. The same plane will return to Dubai to reload – another completely full flight. Next week it will head back to Kathmandu to deliver the rest of the supplies.
The FedEx donated transportation and logistics services mean that more than 178,000 pounds of relief supplies will move into Nepal over the coming days.
May 1, 2015
FedEx Pledges $1 Million in Aid
FedEx has committed approximately $1 million in cash, transportation support and a chartered flight to deliver critical medical aid and supplies to Nepal in the wake of last week’s devastating earthquake. We are mobilizing our disaster relief program through our existing relationships with Direct Relief, Heart to Heart International, Water Missions International, American Red Cross and The Salvation Army.
Through our monetary and transportation contribution, FedEx will transport life-saving medical supplies and medicines, shelter, and water treatment systems to Nepal. Specifically, we are:
- Working with Direct Relief to transport large volumes of IV solutions, medicines, surgical supplies, and other medical essentials requested and approved by Nepal’s Ministry of Health and Population.
- Transporting 12 large Living Water Treatment Systems, 31 potable water chlorinators and 12 large water tanks on behalf of Water Missions International. Combined, these systems will provide fresh water for up to 370,000 people per day.
- Sponsoring Heart to Heart International’s mobile medical clinic, described below.
April 29, 2015
Mobile medical help
To speed medical treatment and help to victims of the quake in Nepal, FedEx is sponsoring Heart to Heart International’s mobile medical clinic. It’s scheduled to arrive in Nepal on Friday, May 1 along with HHI’s first medical team. A second team is on standby.
The mobile clinic allows medical teams to set up shop anywhere without relying on available structures. It contains tents, tables, chairs and office supplies as well as vital medicines, medical supplies, portable medical equipment, communication equipment, non-perishable food and water purification systems.
In addition, a FedEx-funded large emergency medical kit containing supplies to serve up to 10,000 people for the next three months is on its way! It is expected to arrive in Nepal this Saturday.
April 28, 2015
Water on the Way
As part of the FedEx commitment to disaster relief, many of the agencies we work with are using their in-kind shipping accounts to send relief supplies to Nepal. Water Missions is committed to providing safe water in disaster areas. On their behalf, today we’re moving two large “Living Water Treatment Systems,” six potable water chlorinators and two large water tanks. Combined these systems will provide fresh water for up to 70,000 people per day.
April 27, 2015 Afternoon
FedEx has long-term relationships with a number of disaster relief organizations as we donate transportation of equipment and relief supplies to impacted areas. While many agencies and first responders onsite in Nepal are still assessing needs, we are standing by to assist as they mobilize relief efforts.
How You Can Help
Many of our customers and team members are asking how you can help. We encourage you to contact these disaster relief organizations directly. Due to logistical challenges in the affected areas, these organizations prefer direct monetary support rather than collection of new and used items.
- Direct Relief
- Heart to Heart International
- Water Missions International
- Salvation Army
- American Red Cross (working directly with Nepal Red Cross and Red Crescent)
About FedEx and Disaster Relief
Disaster relief is in our DNA. For decades, FedEx has been honored to deliver critical supplies, services and expertise to support victims of disaster. For more information, visit the Disaster Relief section of our website.
April 27, 2015
FedEx extends our heartfelt sympathies and prayers to the victims of the terrible tragedy in Nepal. As we assess the scope of the damage in the region, FedEx is determining the best ways for us to help meet the needs of survivors, in terms of humanitarian assistance, in-kind contributions, and transportation resources to ship critical medical aid and supplies. We are supporting Nepal relief efforts through our disaster relief partners such as Direct Relief, Water Missions International, Heart to Heart International and the American Red Cross, which works closely with the Nepal Red Cross and the International Federation of Red Cross and Red Crescent Societies. To help ensure aid is delivered efficiently, we are focusing our relief efforts with these existing partners. To contribute to relief efforts, please donate funds directly to these agencies or the humanitarian organization of your choice.
Due to the earthquake, FedEx is experiencing temporary service delays to and from Nepal. We are committed to the safety of our people across the FedEx network and will resume our regular service schedule as soon as possible. To check on shipment information, go to fedex.com