FedEx Blog

FedEx Blog

Orbis Delivers Sight to a Child in Jamaica

July 16, 2019

When Trevorn was 8 years old, he found himself in the midst of an absolute living nightmare.

At his primary school in Jamaica, one of his classmates made a catapult that fired a pencil which struck Trevorn without warning, squarely in the eye. After two emergency surgeries the pencil was removed and the lens was replaced, but his vision was severely damaged.

Over the next 6 years Trevorn’s sight diminished and deteriorated. At one point he missed an entire school year. When he eventually returned, he was restricted from participating in many school activities. His grades suffered terribly.

Trevorn’s mother sells fruits and vegetables at the market in Kingston, which is about an hour and a half drive from their home. To keep costs down, occasionally Trevorn’s mom catches rides from friends and family, and one day this ride changed everything for Trevorn and his entire family.

Norton Downy gave her that life-changing ride. Norton is a FedEx Operations Manager in Kingston, and he’s the kind of person who deeply cares for his friends and neighbors. She told Norton about Trevorn’s worsening condition, and about how he needed glasses, but she couldn’t afford to purchase them. She was feeling the desperation of a mother who would do anything to help her ailing child.

That’s when the light bulb went off in Norton’s head. He recalled seeing work emails about an upcoming visit to Jamaica by the Orbis Flying Eye Hospital. This was the perfect solution.

The Orbis Flying Eye Hospital is a mobile teaching hospital that travels the world providing vision-saving eye surgeries and training to local doctors. The procedures are done free of charge by voluntary surgeons, staffed by volunteer nurses, and the plane is even flown by volunteer pilots. FedEx not only donated the plane, but also provides pilots, maintenance, and support through donations and volunteers.

The only problem with Trevorn’s case was that local doctors in Kingston had already pre-selected all the patients for the 3-week visit, and Trevorn hadn’t been present for those preselection screenings.

Trevorn needed a miracle. And thanks to Norton, he got it. Norton became a relentless advocate, navigating through the full patient docket to contact Orbis personnel, driving Trevorn to be evaluated, and waiting patiently while he was treated.

Due to his severe condition, a laser surgery was scheduled on the very same day as his evaluation, and the operation was a complete success. He is now seeing clearly through his eye and was able to return to school just three days after his surgery.

Now, a few weeks later, Trevorn speaks in the highest regard of how comfortable the Orbis staff made him feel and talks constantly about his desire to work for FedEx when he is older.

Orbis staff and volunteers treated over 71 people during their stop in Jamaica. Every single one of them has their own story, and each case is a life completely changed through the kindness of strangers.

More about Orbis and the Flying Eye Hospital:
Orbis Plane Brings Gift of Sight to a 4-year-old Boy in Mongolia
Eight Days in China on Board a Flying Eye Hospital
Virtual Tour of the Flying Eye Hospital


    Barbara Dawkins says:

    This experience is truely a miracle. Thank you Norton!!

    Anonymous says:

    Great job done Norten,you are a blessings to many indeed, and will continue to be blessed in many ways by the MOST HIGH GOD.

    Scott Foster says:

    Tremendous story! Many thanks to Norton for his follow-through and being an example for each of us with his compassion for those around him in everyday life!

    Asley Snape says:

    You are a blessing to this you man, and his mother .Contunie the good work

    David Allen says:

    Good work Norton bless up

    Vikram Anand says:

    This is absolutely outstanding and heart warming. Glad to be part of an organisation that touches so many lives. God bless Norton for being a wonderful human, for his timely initiative and efforts.

    Shawn Jones says:

    Great job Norton Downy! The world needs more people that will step up when the opportunity presents itself! So glad that the young man had such a wonderful outcome. God bless all those involved in making this happen!

    Danyale Woods says:

    Way to be human. Inspiring story.

    Daniel Bottoni says:

    I am so proud and moved by reading this! Thanks Norton ❤️!

    Berteel Jefferson says:

    Thanks to a caring young man like Norton Downy, who took time to do this act of kindness to those that are unfortunate. We are thankful for the Orbis pilots, doctors and staff provided by FedEx for those in need. Job well done!!!!

    Michael Fobes says:

    That is truly heartwarming. Never forget that PEOPLE make the world what it is.

    Happy for Trevorn, and BZ to Norton!

    Symone Dillon says:

    Norton, This is truly inspiring. You have changed the young’s man life forever and his interpretation of Kindness and Blessings will never be the same.

    SUE says:

    That is one of the most amazing stories that I have heard in sometime. Great Work!

    Roberta Sanders says:

    Compassion and kindness…. exactly what the world needs more of. Bless you, Norton Downy. Thank you for showing us that even regular people can be a hero. You are an inspiration.

    Imogene Williamson says:

    Proudly working for a company that encompass the well-being of others around the globe. Norton Downy, you deserve the Purple Purpose Award followed by the Purple Promise. You are ordained in your purpose that God has called you to fulfill. Truly a blessing.

    Kayana says:

    Well done Norton you are a real asset to the Fedex Family

    ajay kunjir says:

    Great job done Norten…………

    Leela Badlani says:

    Proud of you Norton .

    Lisa Hibbert says:

    I love reading these real life stories. I’m always touched by the humanitarian efforts put forth by FedEx and our co workers. I was truly moved when I read this story. My family is Jamaican, from Kingston… Bravo Zulu to you Norton, for caring. Thank you to the FedEx Pilots, the doctors and staff.
    May we all be inspired to take the opportunity we have to help someone in need. Kudos to you all!

    Keith Geerdes says:

    Norton you are a great man for navigating thru the red tape and making this miracle happen for Trevorn. Bless you!

    Terence Copping says:

    A heart warming story and an excellent example of kindness. I am delighted that Trevorn made a full recovery. Thank you so much for sharing this story as it illustrates how we can all make a difference.

    Miracles do happen!

    Patricia says:

    Norton – what a completely selfless act. Thanks for making a difference and placing others first! Inspiring!

    Wendy Doric says:

    This article really hit home with me and gave me goose bumps. We tend to take our sight for granted, what a wonderful turn of events. Great job Norton.

    Richard Kerr says:

    Big Up Norton! Thanks to you Norton will now have a good chance of a normal life. I know you made his mommy proud. Selfless thinking in today’s society especially there in Jamaica is getting to be a rare thing. Keep doing god things for the less fortunate people in your community! Nuff Love!!

    Marvin Morrison YYZR Ramp Handler says:

    Orbis eyes hospital many thanks. special thanks to all doctors that is apart of the orbis eyes hospital an downers. Dr Hunter aka suit many blessing congratulations on helping our young Jamaica generation (family’s)I’m so proud to be apart of FedEx Express at the YYZR location an ill continue to be a purple promise

    Pamela Sands says:

    I’m so proud to be part of a corporation that encourages employees to advocate for their community. Thank you for a job well done, Norton! And thank you FedEx Corp. for assisting Orbis in changing the lives of those who can never repay that debt. That is truly giving.

    Anonymous says:

    Mr. Norton Downy and the flying Orbis staff, your act of kindness will forever live through this young man.Thanks to every one involved for caring

    Susan says:

    Norton & the Orbis team of doctors and staff…thank you. It is so amazing to hear this that we still have people like you around that has compassion . . . May the Almighty shower his blessings on this team…..

    anita kent says:

    What a blessing you are Norton and thank you to FedEx and the Orbis team for making these miracles happen on a regular basis!

    Nicolas Richard says:

    This was awesome to read! Great job Norton!

    Ricardo says:

    As a Jamaican/American FedEx express employee I am truly thankful for the company that I work for and the impact we can have on peoples lives

    Shuichi SATO says:

    We’ll be awaiting the day Trevorn joins FedEx.

    B. Dale says:

    What an incredible story!!! Wow!!! A wonderful happenstance turns into a miracle. We should all keep our eyes open (pun intended) for opportunities to turn kindness into transformative miracles like this!

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