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November 25, 2013
Depending on where you are in the world, the holiday season often delivers its own unwanted gift—rough weather. It’s the kind of weather that doesn’t just cause your car to skid. It shuts down roads, leaves you stranded at airports, disrupts large-scale global business, can cost billions of dollars in damages, and sadly, can even cost lives.
May 4, 2010
Paul Tronsor, Managing Director, Global Operations Control for FedEx Express Wednesday April 14 started out as a normal day. I dialed into the regular early morning conference call within FedEx Global Operations Command in Memphis. For some weeks we’d been monitoring the rumblings of the Icelandic volcano. (And no, I can’t pronounce its true name, either.) It posed no threat to our flight operations.