FedEx Blog

FedEx Blog

Culture Posts

August 9, 2011

The Big Orchestration

Isn’t it great how different people are? Do we not all enjoy our uniqueness?

December 7, 2010

For those who see rescuing someone from a burning house as just another day on the job…

This holiday season, I give special thanks to FedEx, for keeping the People First and honoring those purple-blooded team members that truly love this company, their jobs, and those in their community!On October 28, 2010, FedEx Express honored 26 employees for their above and beyond service to FedEx and the community. Eleven employees received the Purple Promise Award and 15 received the Humanitarian Award.

October 19, 2010

How Many Prints Does it Take to Get to Disney World?

Like many great places to work, FedEx Office makes it a priority each year to recognize the hard work and success of our team members. The annual Team of the Year competition – in place since the 1980s, when the company was known as Kinko’s – is reserved to honor the best-of-the-best in our organization. One cluster, or group of stores, and one standalone center are selected based on their record of customer service, team member retention and financial performance. We also honor the top sales team in the nation for their hard work, sales performance and commitment to customers.

August 21, 2009

Memphis Diversity Walks

This is the roof of the Memphis World Hub. In August, this is a hot place to be, but I’m going to spend 36 hours here on the roof  in support of Freeland, a youth camp supported by Diversity Memphis.FedEx has been a presenting sponsor for the Annual Diversity Memphis Walks since they began. My boss, Bill Logue, was one of the founding members.

July 26, 2009

Viva Las Vegas!

As the hybrids took a break from the road in Las Vegas before their final descent into California, I had the special opportunity to sit with station managers, Tom Enright and John to talk about how things were going in Las Vegas. Two mouths. One word. Busy.

March 11, 2009

Information Technology is a Universal Language

When I was approached to be a member of the IT team to implement the new FedEx Asia Pacific hub in Guangzhou, China, I didn’t know how to react.  In my 20 years at FedEx, I’ve always been involved with the IT systems that help our hubs operate.  I was a member of the team that successfully implemented two expansions of the Indianapolis hub, but implementing a hub in China?Our small core team, comprised of US and Asia Pacific IT team members was about to embark upon a mission-possible! 

January 22, 2009

FedEx Makes “Best Companies to Work for” List

Today FORTUNE announced its list of America’s 100 Best Companies to work for 2009, and I am very proud FedEx made the list for the 11th time in the past 12 years.  We are the largest company (in terms of number of employees) to make the cut, so it’s an even greater honor—after all, the bigger the company, the more challenging it is to manage for excellence. In addition, scores for participating companies are partially based on the responses of several hundred of their own employees.

January 19, 2009

What Can Creativity Do…?

FedEx is well known for it's creativity and a variety of "industry firsts"....and many employees under estimate their ability to truly make a difference, think outside the box, and make an everlasting impact. A few years ago I was challenged with a project, and that was to find a way to increase our customer drop off points. One idea was to create a "slot" on the side of our FedEx vehicles where customers in major markets could drop off their overnight letters or courier pak envelopes in any of the literally hundreds of FedEx vehicles.