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Purple Promise Posts
February 19, 2015
I’m always amazed to hear stories from FedEx team members across the globe who share their “you had to be there” moments. Not only are the stories entertaining, but they also make me proud of where I work.
November 25, 2014
Each of the following articles feature FedEx team members who never hesitate to go above and beyond for our customers, and each has an incredible story that truly embodies our Purple Promise.
December 7, 2010
This holiday season, I give special thanks to FedEx, for keeping the People First and honoring those purple-blooded team members that truly love this company, their jobs, and those in their community!On October 28, 2010, FedEx Express honored 26 employees for their above and beyond service to FedEx and the community. Eleven employees received the Purple Promise Award and 15 received the Humanitarian Award.
October 19, 2010
Like many great places to work, FedEx Office makes it a priority each year to recognize the hard work and success of our team members. The annual Team of the Year competition – in place since the 1980s, when the company was known as Kinko’s – is reserved to honor the best-of-the-best in our organization. One cluster, or group of stores, and one standalone center are selected based on their record of customer service, team member retention and financial performance. We also honor the top sales team in the nation for their hard work, sales performance and commitment to customers.
October 7, 2009
All Customer Service professionals around the world and across many professions are being celebrated this week for their acts of service each and everyday! Going that extra mile of service enables businesses large and small to build reputable brands and consumer trust, which gives a customer confidence to buy again.
March 26, 2009
I was fortunate to be able to represent FedEx at several business forums in Central Europe this month, and found that stepping away from life here in the U.S. added to my perspective. Some key takeaways: 1. Europe Is Different Unlike here in the U.S., there is a definite economic vibrancy in Germany and the Netherlands. That’s not to say they’re unscathed by the economic downturn—or that there isn’t an undercurrent of frustration with the U.S. for having created the unpleasant economic picture. 2. But Some Priorities Matter Equally Globally
December 17, 2008
At FedEx we pride yourself on both planning and execution. Since we operate in a worldwide arena, everyday we are forced to operate in some type of contingency situation. As a result, redundancy is a key to our success. Let me give you some examples: