FedEx Blog

FedEx Blog

Social Media Posts

February 4, 2016

#OMGRobots! FIRST® and the FedEx Innovation Challenge

If you hear unusual buzzing and whirring coming from a nearby school or garage in the next few months, open the door and you just might find yourself face to face with a robot. Teams all over the world are building robots right now for the FIRST® Robotics Competition. From the Pi-Rho Maniacs in Austin

March 17, 2014

SXSW Interactive 2014: So you’ve got a billion followers…now what?

Every year at this time, thousands of the world’s premiere social media practitioners, technologists, and creatives gather in Austin, TX for South By Southwest Interactive to share ideas and inspiration. 

August 5, 2013

Transformation: A Prescription for Growth

When I arrived at FedEx 14 years ago, the term “smartphone” was never used.  Social media was virtually unknown, and you often had to wait until a developer handed you an envelope of prints to know what your vacation photos looked like.

March 9, 2013

South By Southwest Interactive through the eyes of FedEx Digital and Social Media

Our FedEx social media team is participating in the South by Southwest Interactive Conference in Austin this week/weekend, and we'd like to share some of our observations with you. If you're unfamiliar with SXSWi - it's the gathering which really launched Twitter into the limelight a few years ago, and has recently provided a forum for some of the brightest folks in the world to share ideas about media, technology, and the impact of both on our lives.-----------------

August 9, 2012

Let’s Be Social at Work

No, I’m not talking about hosting an ice cream or pizza get together in the breakroom. Even though an ice cream sundae with strawberries, chocolate and whip cream does sound good. Excuse me, I digress. Nor am I talking about a dance in the company’s cafeteria.“Social at work” is about providing employees with social media tools to enhance collaboration (particularly across silos and geographies), decision-making, transparency, participation in initiatives and innovation.

November 2, 2011

What we learned from giving away a million dollars

Whoever thought giving away $1 million dollars would be easy?  I thought it would be easy, along with a team of committed FedEx colleagues who also have the purple blood of FedEx. In a social media savvy world, it’s been no secret that FedEx teamed up with American Express on their second annual Small Business Saturday program including a commitment to give away 30,000, $25 gift cards on our FedEx Facebook page. (The remaining 10,000 cards were given directly to some of our customers to distribute.)

September 20, 2011

The Power of Connectedness

We’ve heard the statistics but they remain staggering:

May 24, 2011

How Hashtags, @mentions, and FedEx Work Together: Customer Service in the Twitter-verse

It’s been a while since I’ve blogged as we’ve been busy working on ways to enhance our service to customers.  I also have been busy with my  teenager who keeps me current with a cliff notes version of all things cool in the world – from a 13 year-old’s perspective.