FedEx Blog

FedEx Blog


October 30, 2008

You’ve likely seen the initial post by our chairman and company founder, Fred Smith, emphasizing truth and transparency. It shows his support for Global Citizenship. Specifically, the principles that guide this citizenship include:

  • Value our team members
  • Serve our customers
  • Preserve and enhance our reputation
  • Continue earning the trust of communities we serve
  • Grow our business responsibly
  • Transparent and effective internal and external communications

The Global Environmental Management Initiative (GEMI) defines transparency as “the openness of an organization with regard to sharing information about how it operates.” Given that the FedEx Citizenship Blog’s start coincides with the publishing of our first Global Citizenship Report, we feel that both are complementary in this regard. The report gives details and data on our operations and impacts – those that are beneficial and those that challenge. Hopefully, the blog can offer ongoing perspectives – putting a face on the efforts that our company undertakes, and, as importantly, why we undertake them.

With respect to the Global Citizenship Report, it’s worth noting that it is a work in progress. We’ve included meaningful information that we know stakeholders are interested in. We plan to include more information in future reports. But, we also want to balance the desire for information with readability of content. If we simply inundate readers with data without context, we don’t feel we’ve succeeded. So, as we’ve listed in the report, we welcome feedback.

In coming weeks, I’ll delve further into the report around sustainability and what it means. In the meantime, please take a look at it. As Director of Sustainability at FedEx Corporation, I’m always thinking about these issues and the principles listed above – and, more importantly, what FedEx can do to improve. Given that you’ve read this far, I’m assuming you share the same desire. So, welcome!


    Roberto Lozano says:

    I have this idea which I believe could reduce damaged packages. To have transparent packages made of plastic which will be reusable and will not require customs to open to see or count what is inside. Many of the claims for damages are caused by the physical inspection process and the incorrect resealing of the package after inspection. We could even put a three dimensional logo of FedEx on the boxes. I only see gains with this idea: diminish cost of acquiring packaging over time, diminish environmental impact, decrease physical inspections everywhere by customs and less damaged packages and claims.

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