GRI Index

GRI Index

GRI Index

Strategy and Analysis
Information
Reported
1.1
Statement from the most senior decision-maker of the organization.
Information
pg. 3, Chairman and CEO Letter
1.2
Description of key impacts, risks, and opportunities.
Information
pg. 3, Chairman and CEO Letter; pg. 4, Q&A With Mitch Jackson; pg. 6, Economics and Access; pg. 18, Environment and Efficiency; pg. 32, Community and Disaster Relief; pg. 42, People and Workplace; pg. 76-81, 2013 10-K
Organizational Profile
Information
Reported
2.1
Name of the organization
Information
pg. 3, Chairman and CEO Letter
2.2
Primary brands, products, and/or services.
Information
2.3
Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.
Information
2.4
Location of the organization's headquarters.
Information
Memphis, Tennessee, USA
2.5
Number of countries where the organization operates, and the names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.
Information
pg. 6, Economics and Access. Also see our homepage at fedex.com
2.6
Nature of ownership and legal form.
Information
Publicly traded corporation
2.7
Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).
Information
2.8
Scale of the reporting or organization.
Information
2.9
Significant changes during the reporting period regarding size, structure, or ownership.
Information
2.10
Awards received in the reporting period.
Information
Report Parameters
Information
Reported
3.1
Reporting period (e.g., fiscal/calendar year) for information provided.
Information
3.2
Date of most recent previous report (if any).
Information
2012 Global Citizenship Report (published in May 2013)
3.3
Reporting cycle (annual, biennial, etc.)
Information
Annual
3.4
Contact point for questions regarding the report or its contents.
Information
3.5
Process for defining report content.
Information
Report content was developed based on materiality analysis of GRI data metrics relative to the industry sectors (transportation, e-commerce and business services) in which we operate. In addition we report progress on specific topics, such as providing access to global markets, our aircraft carbon emissions intensity target and our logistical support for disaster relief agencies, which we feel are particularly germane to our business operations.
3.6
Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance.
Information
The information in this report applies to FedEx Corporation and all operating companies and associated companies globally within the reporting period, unless otherwise stated. For more information about FedEx Corporation, including operating companies, please go to http://about.van.fedex.com/fedex-overview.

Data pertaining to Environmental impacts are for entities and subsidiaries for which FedEx exercises operational control. In the case of the People & Workplace pillar, all data metrics related to workforce turnover, feedback surveys, training, and diversity only includes employees of FedEx, including operating companies and subsidiaries, and not independent contractors. As noted in the appropriate sections of the report, some data metrics do not cover certain global regions.
3.7
State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope).
Information
We provide explanations where our reported data sets have specific limitations in the appropriate sections of the report.
3.8
Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.
Information
The majority of data metrics disclosed in this report covers all subsidiaries, substantially all of which are wholly owned, and joint ventures where FedEx (including its operating companies) has a controlling interest. Data metrics are included for leased facilities and assets (e.g., aircraft, vehicles, etc.) for which FedEx has full operational control. We indicate where certain operating companies or regions are not covered by particular data metrics in the appropriate sections of the report.

In cases where certain data metrics are affected by acquisitions and divestments, we will provide additional clarification in the appropriate section of the report.
3.9
Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols.
Information
Both data measurement techniques and any underlying estimation assumptions are documented within the appropriate sections of this report. Further explanation is provided where a particular data measurement technique does not comply with the GRI Indicator Protocol compilation recommendations. Wherever possible, we use standard-based protocols, e.g., WRI/WCSBD GHG Accounting Protocol, to develop our data metrics for this report.
3.10
Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods).
Information
Where applicable, we will clarify when certain data metrics have been adjusted from prior reports for comparability purposes.

In cases where our reporting time frames change, e.g., corporate spending on suppliers that meet diversity characteristics, we will restate prior year data and provide additional clarification.
3.11
Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.
Information
3.12
Table identifying the location of the Standard Disclosures in the report.
Information
This index.
3.13
Policy and current practice with regard to seeking external assurance for the report.
Information
With the exception of our direct aircraft GHG emissions that are subject to the European Union's Emissions Trading Scheme (which are externally assured by Ernst & Young), the data metrics disclosed in this report have not been externally assured.
Governance, Commitments, and Engagement
Information
Reported
4.1
Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.
Information
pg. 8-9, Economics and Access; Board of Directors
4.2
Indicate whether the Chair of the highest governance body is also an executive officer.
Information
pg. 8-9, Economics and Access; Committee Charters
4.3
For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members.
Information
4.4
Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.
Information
4.5
Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance).
Information
4.6
Processes in place for the highest governance body to ensure conflicts of interest are avoided.
Information
4.7
Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity.
Information
pg. 14-15, 21-59, 63-65, 2013 Proxy Statement
4.8
Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.
Information
4.9
Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.
Information
4.10
Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance.
Information
4.11
Explanation of whether and how the precautionary approach or principle is addressed by the organization.
Information
pg. 11, 2013 Proxy Statement; Our standard management practices consider many factors, including potential positive and negative societal impacts, when making strategic business decisions.
4.12
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.
Information
pg. 12, Economics and Access; pg. 27, Environment and Efficiency FedEx adheres to various external environmental standards and initiatives including:

• World Resources Institute / World Council for Sustainable Business Development gag protocol corporate accounting and reporting standard

• ISO 14001 certification for 51 EMEA facilities, and FedEx Express environmental Management systems is based upon elements in the ISO 14001 standard

• Leadership in Energy and Environmental Design (LEED) certification for new FedEx Express U.S. facilities

• Forest Stewardship Council-certified paper at FedEx Office Print and Ship Centers
4.13
Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic.
Information
pg. 12, Economics and Access; throughout the report.

• FedEx maintains memberships with a variety of trade associations, e.g., U.S. Chamber of Commerce business roundtable, Airlines for America, American Trucking Associations, etc. expressly for the purpose of promoting and protecting the economic future of FedEx and our stockholders and team members.

• FedEx also maintains membership in environmental-focused organizations such as the Sustainable Purchasing Leadership Council (founding member), the Keystone Center National Energy Board and the Global Environmental Management Initiative (GEMI). FedEx also participates in the U.S. EPA SmartWay partnership and U.S. Department of Energy National Clean Fleets Partnership.

• FedEx is also a participating member of the Committee Encouraging Corporate Philanthropy and the Boston College Center for Corporate Citizenship. For information on humanitarian and community-based organizations that FedEx supports, please see the Community & Disaster Relief section of this report.
4.14
List of stakeholder groups engaged by the organization.
Information
• At FedEx, we actively engage with a variety of internal and external stakeholders across all of our economic, social, and environmental impact areas. In FY14, we began an assessment of our material issues, consulting external stakeholders on global citizenship issues most relevant for us. We plan to complete our analysis and begin reporting the results in our 2014 GCR.

• FedEx Corporation serves the investment community through an award-winning Investor Relations team and website, and investors can contact the IR department through an exclusive email address (ir@fedex.com). See page 14 ("Communications with Directors") of FY13 Proxy Statement.

• On environmental issues, we actively work with government agencies, NGOs, manufacturers, suppliers, and other fleet operators to introduce fuel-efficient and low-carbon alternative fuel technologies and to promote the transformation of transportation through our advocacy for electrification. For more information, see the Environment & Efficiency section of this report.

• FedEx actively supports the communities we serve through strategic investment of our resources, our networks, and our people's time. Through our Community & Disaster Relief programs, we focus our investments within three core focus areas for maximum impact: 1. Disaster Readiness, Relief and Recovery, 2. Pedestrian and Road Safety, and 3. Environmental Sustainability. For more information, please see the Community & Disaster Relief section of this report.

• Similarly, for our team members, we have an Open Door Policy whereby each operating company encourages both formal and informal dialogue. Although specific feedback systems take different forms depending on the operating company, team members everywhere can provide honest feedback without fear of retribution. For information on how we engage with our team members, see the People & Workplace section of this report.
4.15
Basis for identification and selection of stakeholders with whom to engage.
Information
See 4.14
4.16
Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.
Information
See 4.14
4.17
Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.
Information
See 4.14
G3 DMA
Information
Reported
DMA EC
Disclosure on Management Approach EC (Economic)
Information
DMA EN
Disclosure on Management Approach EN (Environmental)
Information
DMA LA
Disclosure on Management Approach LA (Labor Practices and Decent Work)
Information
DMA HR
Disclosure on Management Approach HR (Human Rights)
Information
DMA SO
Disclosure on Management Approach SO (Society)
Information
DMA PR
Disclosure on Management Approach PR (Product Responsibility)
Information
We adhere to all federal, state and local laws related to advertising, promotions and sponsorships.
Economic
Information
Reported
Economic performance
EC1
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.
Information
EC2
Financial implications and other risks and opportunities for the organization's activities due to climate change.
Information
EC3
Coverage of the organization's defined benefit plan obligations.
Information
EC4
Significant financial assistance received from government.
Information
FedEx does not receive any significant financial assistance from governmental entities.
Indirect economic impacts
EC8
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement.
Information
EC9
Understanding and describing significant indirect economic impacts, including the extent of impacts.
Information
pg. 7-8, 13-15, Economics and Access
Environmental
Information
Reported
Materials
EN1
Materials used by weight or volume.
Information
EN2
Percentage of materials used that are recycled input materials.
Information
Energy
EN3
Direct energy consumption by primary energy source.
Information
EN4
Indirect energy consumption by primary source.
Information
EN5
Energy saved due to conservation and efficiency improvements.
Information
EN6
Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives.
Information
EN7
Initiatives to reduce indirect energy consumption and reductions achieved.
Information
Biodiversity
EN12
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.
Information
EN13
Habitats protected or restored.
Information
Emissions, effluents and waste
EN16
Total direct and indirect greenhouse gas emissions by weight.
Information
EN17
Other relevant indirect greenhouse gas emissions by weight.
Information
EN18
Initiatives to reduce greenhouse gas emissions and reductions achieved.
Information
EN22
Total weight of waste by type and disposal method.
Information
EN23
Total number and volume of significant spills.
Information
Products and services
EN26
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.
Information
Compliance
EN28
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations.
Information
Transport
EN9
Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce.
Information
Overall
EN30
Total environmental protection expenditures and investments by type.
Information
Social: Labor Practices and Decent Work
Information
Reported
Employment
LA1
Total workforce by employment type, employment contract, and region, broken down by gender.
Information
LA2
Total number and rate of new employee hires and employee turnover by age group, gender, and region.
Information
LA3
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.
Information
Occupational health and safety
LA7
Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender.
Information
LA8
Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.
Information
Training and Education
LA10
Average hours of training per year per employee by gender, and by employee category.
Information
LA11
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.
Information
LA12
Percentage of employees receiving regular performance and career development reviews, by gender.
Information
Diversity and equal opportunity
LA13
Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.
Information
Social: Human Rights
Information
Reported
Non-discrimination
H1
Total number of incidents of discrimination and corrective actions taken.
Information
Social: Society
Information
Reported
Local communities
S1
Percentage of operations with implemented local community engagement, impact assessments, and development programs.
Information
Corruption
S3
Percentage of employees trained in organization's anti-corruption policies and procedures.
Information
Public policy
S5
Public policy positions and participation in public policy development and lobbying.
Information
Social: Product Responsibility
Information
Reported
Marketing communications
PR6
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.
Information
We adhere to all federal, state and local laws related to advertising, promotions and sponsorships.