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FedEx Newsroom

FedEx Expands Airport Facility in Hong Kong

January 10, 2012

HONG KONG, Jan. 10, 2012 FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and one of the world’s largest express transportation companies, expanded its Hong Kong airport facility to enable greater cargo handling capability and to strengthen its on-time delivery commitment to customers.

 

The expansion saw the facility’s floor space expand by 37% to 4,695 square meters, and the addition of new equipment, staff and storage area for more efficient cargo handling capability.  A key improvement is the facility’s ability to process three freighter loads of cargo in just under 45 minutes.

 

“The expansion of our Hong Kong airport facility reinforces our commitment to continuously improve our customers’ experience with FedEx,” said Anthony Leung, managing director, FedEx Express Hong Kong and Macau.  “The Hong Kong airport facility is constantly ranked number one in on-time performance among all FedEx facilities around the world.  This expansion will further strengthen our ability to ensure our customers’ satisfaction and ease of mind with FedEx reliable, efficient service.”

 

The improved facility now has a total of 14 trucking docks and four direct ramp access gates. New equipment includes an additional extendable conveyor belt (two in total) for loading and unloading individual packages, two new scissor lifts (five in total) for airfreight containers, and five docks for pallet shipments.  FedEx also installed an additional 748 square meters of caster decks to accommodate more airfreight containers and faster movement of freight shipments directly to the ramp.

To support operations of the expanded facility, FedEx increased the number of staff by 5% and set up additional office space within the premises.

 

FedEx continuously improves its service offerings to enhance customer experience.  In September 2011, FedEx further expanded its FedEx International Economy® and FedEx International Economy® Freight services to 14 key markets in Asia.  In June 2011, FedEx improved the delivery time of FedEx International Priority® Freight shipments in Hong Kong to 12:00 noon, the earliest in the market. In 2010, FedEx extended the call-in cut-off time for shipments from Hong Kong to the Americas by two hours to 18:18, the best cut-off time in the market.

 

About FedEx Express

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to every U.S. address and to more than 220 countries and territories.  FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee[1].

 

About FedEx Corp.

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $41 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 290,000 team members to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit news.fedex.com.



[1] Subject to relevant terms and conditions

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