FedEx Express Expands ‘Priority Alert’ Services; Adds More Than 70 International Markets
Brussels, Belgium, October 9, 2012—FedEx is offering added connections and peace of mind for global customers who require the highest level of reliable monitoring for their time and temperature-sensitive shipments.
FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX), is rolling out a broad expansion of its ‘Priority Alert’ and ‘Priority Alert Plus’ inbound and outbound services, introducing them to more than 70 countries via www.fedex.com/peaceofmind that span the globe including 29 countries in Europe, Middle East, Indian Subcontinent and Africa (EMEA). FedEx Priority Alert TM and FedEx Priority Alert PlusTM will also be offered on domestic services in Switzerland, the United Arab Emirates, Mexico and Canada.
FedEx Priority Alert packages are identified with a bright pink tape to signal their priority status when it comes to loading and unloading.. Customers use FedEx Priority Alert to ship critical materials for the financial, aerospace, electronics, manufacturing and healthcare industries, where timing and visibility is of the essence. Customers using FedEx Priority Alert also receive 24/7 support from a team of dedicated global service analysts. These specially-trained analysts provide an added level of proactive monitoring and notification of the status of a shipment, whether it’s moving through the EMEA region or internationally.
FedEx Priority Alert Plus goes one step further to provide proactive recovery. Designed primarily for the unique needs of the healthcare industry, Priority Alert Plus includes added services to preserve critical shipments, including dry ice replenishment, gel pack reconditioning, and access to cold storage to help keep safe potentially life-saving shipments within the correct temperature range to protect the integrity of the contents from start to finish.
“Our customers expect agility, speed and reliability for their global supply chain solutions. That’s why we introduced FedEx Priority Alert services which offers our customers end-to-end visibility with 24/7 monitoring, priority boarding and recovery measures for their critical shipments,” said Carlo Novi, managing director, Sales, HealthCare Solutions, FedEx Express EMEA.
The global expansion of these monitoring services also highlights the company’s commitment to strategic international growth designed to make the global marketplace more accessible to its customers.
About FedEx Express
FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air and ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee.
About FedEx Corp
FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $43 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 300,000 team members to remain “absolutely, positively” focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit news.fedex.com.
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