FedEx Express UK Celebrates 35 Years of Service
On 17 April 1973, 14 FedEx Falcon airplanes took off carrying just 186 packages. Today FedEx Express employs approximately 141,000 employees and handles an average daily volume of more than 7.5 million shipments, with 671 aircraft and more than 44,500 vehicles servicing 220 countries in its integrated global network.
Operating in 123 countries and territories in Europe, the Middle East, the Indian Sub-Continent and
“We’ve been working hard to make every customer touch-point a point of differentiation, whether it’s on our Web site, on the telephone, or during the pickup and delivery experience,” Smith said during a recent meeting of investors and lenders. For years, Smith has championed the drive to make every FedEx experience outstanding.
Over the years, FedEx has handled and delivered a wide range of unique and unusual shipments such as white tigers, classic Ferraris, racing cars, artwork and Easter eggs, always honoring its pledge to satisfy customer needs no matter what it takes. For example, in 2002 FedEx shipped a female hippo from Basel Zoo,
In 2007 FedEx Express in the
As FedEx celebrates 35 years of dedicated customer service and business success, the company is looking ahead to find innovative solutions to future customer needs. Whatever the future brings, if it comes via FedEx, it will be on time and delivered with a smile.
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