FedEx Freight Launches Advance Notice
FedEx Freight Advance Notice will use the company’s innovative technology systems to proactively notify FedEx Freight customers via the Internet and fax on the rare occasion that a shipment may be delayed beyond its estimated delivery date. This free communication will allow registered customers to make decisions and adjustments while a shipment is still en route, avoiding problems before they occur or minimizing impact to them and their customers.
"In today’s environment of fast-cycle logistics, a late shipment is more than just an inconvenience–it can result in an idle production line, empty store shelves and missed sales," said Douglas G. Duncan, president and CEO of FedEx Freight. "With FedEx Freight Advance Notice, we are reducing uncertainties in our customers’ supply chains, allowing them to better manage their businesses."
FedEx Freight has long recognized the importance of LTL in supporting fast-cycle logistics. Since its formation in 2001, FedEx Freight has operated a highly-engineered network, invested in strategically-located service centers, and consistently shortened transit times between points across the
FedEx Freight Advance Notice, designed in direct response to customer needs, aligns with FedEx Freight’s commitment to deliver a superior level of service in the LTL sector. "This new feature is one more way we continue to extend the superior service and reliability our customers have come to expect from FedEx Freight," said
FedEx Freight Advance Notice will be available on Sept. 13, 2005, free of charge to all registered "My Account" users on the FedEx Freight password-protected Web site who ship within the contiguous
To become a registered FedEx Freight "My Account" user, a customer may go to the FedEx Freight home page and click on the "Register" link under the
About FedEx Freight
Within FedEx Corp., the FedEx Freight Segment had annual revenues of $3.2 billion in fiscal year 2005. The Segment includes FedEx Freight, a leading
FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $29 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 250,000 employees and contractors to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit fedex.com.