FedEx Introduces FedEx iShip Service to 7-ELEVEN in Taiwan
New Drop-Off Option Provides Greater Flexibility and Convenience
TAIPEI, September 21, 2016 — FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX), and one of the world’s largest express transportation companies, and 7-ELEVEN, the largest convenience store chain in Taiwan, today announced the introduction of FedEx iShip drop-off service to more than 5,000 7-ELEVEN stores around Taiwan. This represents a significant expansion of FedEx Authorized Ship Centers to more than 6,300 retail service points.
FedEx iShip is an easy and convenient shipping option available to non-account holders. Customers can drop off their FedEx International Priority® service document shipments at their preferred 7-ELEVEN locations 24/7 at no additional charge and in just three steps:
- Step 1: Fill out an electronic AirWay Bill at the FedEx iShip website and receive a payment code;
- Step 2: Print out a payment slip using the payment code at an ibon machine; and
- Step 3: Drop off the document shipment and pay at the 7-ELEVEN store.
“At FedEx, we are committed to connecting customers to convenience,” said Michael Chu, managing director, FedEx Express, Taiwan. “Customers today increasingly demand flexibility, and our service enhancement with 7-ELEVEN is a solution to that. Through 7-ELEVEN’s extensive retail network, we make it easier for customers to pay for and ship their document shipments.”
“According to the latest data, cross-border shipments handled by 7-ELEVEN achieved a 20 percent growth year-over-year, demonstrating increased demand for shipment drop-off and pick-up services,” said a spokesperson for 7-ELEVEN. “Following the introduction of inbound package pick-up service with FedEx last year, we have expanded our strategic collaboration to launch the new, exclusive FedEx iShip service for outbound document shipments at 7-ELEVEN. With FedEx iShip, customers do not have to fill in the traditional paper Air Waybill; they can simply book the shipping service at the FedEx website and ship at any 7-ELEVEN store any time.”
The launch of FedEx iShip drop-off service for document shipments builds on when FedEx first extended its service to 7-ELEVEN in 2015 by offering customers the option to pick up their inbound packages at the 7-ELEVEN location of their choice. Customers can now enjoy both pick-up service for inbound packages and drop-off service for outbound document shipments at 7-ELEVEN.
 The service is only applicable to document shipments of up to 0.25 kilogram, with a total declared value of up to US$100. The FedEx money back guarantee does not apply to this service.
 The service is only applicable to shipments of up to 10 kilograms in weight and 45 cm x 30cm x 30cm in size. Upon customers’ requests, packages will be delivered to 7-ELEVEN stores within two days. Customers will receive a mobile text message and an email notification when the packages are available for pickup at their chosen 7-ELEVEN location. Customers have to pick up the packages within seven days of the arrival of the packages or the packages will be returned to FedEx. The FedEx money back guarantee does not apply to this service.
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