FedEx Newsroom

FedEx Newsroom

FedEx Introduces Service Enhancements to Benefit Trans-Tasman Customers

February 4, 2020

Customers Now Have Greater Access to International Markets to Connect their Business Around the Globe

 

SYDNEY, Australia, Feb. 4, 2020 – FedEx Express (FedEx), a subsidiary of FedEx Corp (NYSE: FDX) and the world’s largest express transportation company, has enhanced its service in the Trans-Tasman lane to strengthen its customer offerings. FedEx customers will now have access to heavyweight cargo capacity and express, overnight delivery five times a week between Auckland and Sydney.

With over 864[1] million parcels shipped from Australia in 2018 alone, there is increasing demand from customers shipping between New Zealand and Australia. This enhanced FedEx Trans-Tasman service will help cater to Australasia’s rapid growth.

FedEx service enhancements will take place in two phases. From February, FedEx customers will benefit from transit time improvements and increased cargo capacity. Phase two will commence in April 2020 with availability of FedEx’s International Economy Distribution, delivery service of bulk shipments from one origin location to multiple addresses at competitive rates.

“We are proud to be launching these service enhancements across New Zealand and Australia which provides local customers great service and global connectivity on this key trade lane,” said Peter Langley, vice president, FedEx Express Australasia. “We are looking forward to building on our existing operational strength to create more possibilities for customers, and deliver a seamless customer experience,” Langley said.

Global customers and small and medium businesses in Australasia will benefit from FedEx’s direct connectivity to its New Zealand and Australian domestic networks and the FedEx Express global network. At the same time, this enhanced service will better connect FedEx New Zealand customers with more global possibilities including greater access to markets in Europe with the inclusion of 20 additional markets[2] for FedEx’s International Economy (IE) and International Economy Freight (IEF) services. IE is a day-definite, customs-cleared, door-to-door economy service for shipments up to 68kg per package. The IEF service has similar features however it covers all heavyweight freight shipments from 68kg to 1,000kg per package.

 

About FedEx Express

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date supported by a money-back guarantee[3] .

 

About FedEx Corp.

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $69 billion, the company offers integrated business solutions through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 490,000 team members globally to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. To learn more about how FedEx connects people and possibilities around the world, please visit about.fedex.com.

 

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1 https://www.pitneybowes.com/us/shipping-index.html

[2] Austria, Belgium, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Luxembourg, Netherlands, Portugal, Sweden, Slovak Republic, Switzerland, Norway, Israel and Turkey

[3] Subject to relevant terms and conditions available on the applicable FedEx local website.

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