FedEx Newsroom

FedEx Newsroom

FedEx Works With PayPoint to Offer Convenient Package Pickup Solutions

December 10, 2019

FedEx drop-off and pickup

Collaboration will give online shoppers a greater range of flexible delivery options

 [10 December,] 2019 — FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX), the world’s largest express transportation company, announces a new collaboration with PayPoint (FTSE:PAY.L). Through the alliance with PayPoint, FedEx will join Collect+, the UK’s largest independent store-based delivery and returns service.  The association with Collect+ offers added convenience to FedEx customers by providing collection services at Collect+ stores across the UK.

FedEx and Collect+ have rolled the service out to more than 2,300 Collect+ stores across the UK. This brings the total number of convenience locations where recipients can collect their parcels, to almost 11,500 across Europe. The service aims to increase access for all recipients outside of regular delivery and office hours, by offering a range of flexible and convenient locations where packages can be collected.

The UK is home to one of the largest e-commerce markets in the world[1], with 22.3% of all retail spend in 2019 expected to happen online, rising to 27.9% by 2023.[2] Responding to this increasing demand, the Collect+ collaboration complements FedEx’s existing portfolio of solutions for online merchants by utilising Collect+’s expansive store network.

“Collect+ is the perfect retailer to help us meet the growing need for a convenient, secure pickup option in a variety of UK locations,” said Jon Stockton, Vice President, Ground Operations UK, FedEx Express. “We understand customers may not always want packages delivered to their home or office, but they do want secure, alternate delivery options, and we’re on a mission to make that happen. We are proud to work with Collect+ to make our customers’ lives easier. Collect+ also offers environmental benefits through increased fuel efficiencies for our ground fleet from smarter routes.”

By bringing together a comprehensive proportion of Collect+ UK locations with the growing FedEx network, this new collaboration aims to give customers the advantage of a hassle-free shopping experience and the ability to collect their parcels at a time that suits them.

Nick Wiles, Executive Chairman of PayPoint said, “We’re delighted to be working with FedEx Express and the feedback from retailers and customers since launch has been excellent. This forms part of our collaboration announcement earlier this year and is another example of our drive to become the UK’s foremost provider of click and collect services.”

[1] https://www.statista.com/topics/2333/e-commerce-in-the-united-kingdom/

[2] https://www.emarketer.com/content/uk-ecommerce-2019

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