FedEx Newsroom

FedEx Newsroom

More Customers in Asia Pacific to Have 10 a.m. Delivery Service

August 15, 2012

>HONG KONG, August 15, 2012—FedEx Express (FedEx), a subsidiary of FedEx Corp. (NYSE: FDX) and one of the world’s largest express transportation companies, today announces that customers in Sydney[1], Australia and Osaka, Japan[2] will now benefit from earlier delivery time for shipments from the U.S., Canada and Latin America to Asia Pacific with the further expansion of FedEx International First® service (FIF).

FedEx International First is an express, time-definite, customs-cleared, door-to-door service that will deliver shipments by 10 a.m. on the day of delivery commitment. A premium service, FedEx customers can experience the same reliability with a money-back guarantee[3] that they have come to expect from FedEx, but with an earlier delivery time. This allows customers greater flexibility in processing their extra-urgent shipments to meet their needs.

“As a facilitator of trade, FedEx is continually innovating and enhancing our service portfolio to support customers’ shipping needs in an increasingly connected global marketplace,” said David L. Cunningham Jr., president, FedEx Asia Pacific. “The expansion of FedEx International First service means that more small businesses and customers can benefit from greater flexibility and reliability for their most important and time-sensitive shipments. This timely solution, matched with our unparalleled network, will help companies large and small tap into new global trade opportunities.”

The FIF service responds to the needs of FedEx customers, including small- and medium-size enterprises, which comprise 95% of businesses in the Asia Pacific region, employ nearly 80% of the workforce, and continue to play a critical role in the region’s economy.[4]

This is a further expansion of FIF within Asia Pacific, which is currently available to inbound customers in Singapore, Eastern and Southern China and outbound to the U.S. from Hong Kong, Taiwan, Japan, and Macau.

About FedEx Express

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee[5].

About FedEx Corp.

FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $43 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 300,000 team members to remain “absolutely, positively” focused on safety, the highest ethical and professional standards and the needs of their customers and communities.


[1] For more information on the FIF service in Sydney please visit: http://www.fedex.com/au/services/fif/FIF_30July12.html

[2] For more information on the FIF service in Osaka please visit: http://www.fedex.com/jp_english/services/fif/FIF_28Mar11.html

[3] Subject to relevant terms and conditions

[4] Source: EIU release

[5] Subject to relevant terms and conditions

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