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Transforming transportation: Innovation at FedEx

New feeder aircraft innovations will make air freight shipping faster and easier to smaller markets. Delivering freight to smaller markets is challenging: Current small aircraft aren’t equipped for palletized freight. FedEx worked closely with manufacturers to develop small planes with larger doors and new interior configurations to accommodate freight containers and pallets. Learn more about the new Cessna and ATR planes and an innovative pilot training program they’re fueling.
Design thinking is a proven concept that, at its core, is about discovering needs and fulfilling them using rapid prototyping and testing. FedEx uses a design- thinking methodology called Customer-Driven Design to identify unmet customer needs and bring solutions to market faster. Read more about design thinking and CDD in Access magazine.
Blockchain holds significant potential for advancing supply chain logistics (watch FedEx CIO Rob Carter explain). FedEx is a charter member in the Blockchain in Transportation Alliance as well as the Blockchain Research Institute. And FedEx Freight has a pilot project under way using blockchain to share shipment information among suppliers, FedEx and retailers.
Vehicle autonomy is about more than driverless cars. Autonomous tuggers transport bulky packages through FedEx Ground hub facilities — see them in action. And FedEx Freight uses elements of autonomy technology — telematics, collision mitigation, lane departure and roll stability — to make roads and drivers safer.
Robots work alongside humans at FedEx, taking care of repetitive, simple tasks so team members can focus on high-value, skilled work. For example, a robot used by FedEx TechConnect at FedEx Office in Manhattan navigates the office, transporting equipment in need of repair. See this innovation and more in our Tech Minute video series.

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