Transforming transportation: Innovation at FedEx
FedEx was built on a new combination of existing ideas that turned us into the original logistics disruptor.
When we began operations in 1973, our innovative hub-and-spoke system was uniquely developed to deliver overnight express packages to any and all points on our network by a certain time. FedEx originated the first real-time, package tracking because we knew that information about the package was as important as the package itself.
Why is innovation important? Because things are always changing. In this click-driven world, new becomes old very fast. Traditional solutions won’t work in new circumstances, but recombining existing ideas often can.
Now, over 40 years later, FedEx stands at the nexus of the virtual and physical world and is still building on the benefits that innovation and technology bring. Our purpose as a company is to connect people with possibilities, and we know technology helps us do that in a big way.